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customer service

Location:
Ottawa, ON, Canada
Posted:
January 19, 2024

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Resume:

SIMONA-CRISTINA LUPEAN

**** ***** ***** **. **********, ON K4C 1A7

Cell: 647-***-****

E-mail: ad2w0t@r.postjobfree.com

CAREER PROFILE

• Bookkeeping, payroll, monthly reports, end-of-month reports, accounts receivable, accounts payable, payments reconciliation

• Good working knowledge of MS Office suite (Excel, Word, Outlook), front desk activities, payments processing

• Managing the office’s correspondence, maintaining office inventories, scanning and uploading documents

• Coordination and multitasking, active listening, excellent oral and written communication, strong customer service orientation

• Ability to prioritize and handle multiple tasks simultaneously, meet deadlines while under pressure, keen attention to details

EDUCATION:

• Mississauga Career College, Computerized Accounting Tax and Payroll Program, (Aug 2022)

• Newcomer Centre of Peel Mississauga, Ontario - Personal Support Workers (PSW) and Home Support Workers (HSW) course, (March 2022)

• Bucharest University of Economic Studies, Faculty of Finance, Insurance, Banks and Stock Exchange, Bucharest (Romania) - Management (2002)

EMPLOYMENT HISTORY

FirstLight HomeCare Canada, Bookkeeper (Aug 2022 – Aug 2023)

- Account payable/receivable (QuickBooks, Sage 5.0)

- Payroll – Ceridian; Payworks; Easy Pay

- Rent roll with RBC

- Bank reconciliation statements

CITY Insurance, Bucharest, Romania, Foreign Claims Adjuster, 2015 –2021

- Negotiated with insureds, claimants, and insurers for gathering information on the claim files

- Analyzed, documented, and closed the claim files with the required documentation

- Maintained the loss reserve for every pending claim

- Prepared monthly reports

OMNIASIG Insurance, Bucharest, Romania, Foreign Claims Adjuster, 2005 – 2015

- Negotiated with insureds, claimants, and insurers for gathering information on the claim files

- Analyzed, documented, and closed the claim files with the required documentation

- Maintained the loss reserve for every pending claim

- Prepared monthly reports

COMPUTER SKILLS and SOFTWARE APPLICATION

- Ceridian, Payworks, Easy Pay, QuickBooks, Sage 5.0

- MS Office suite, working skills with databases



Contact this candidate