Customer Svc, Hospitality
Resume:
Andrew Killingsworth
Pearland, TX 77581
*.*************@****.***
Summary
I am beginning a new chapter in my life and am attending College at Colorado Technical University to Achieve completion of a Bachelors of Science: Criminal justice and Human Services. I have excellent critical thinking and analytical skills, as well as emotional resilience and impartial judgment. I am also customer-oriented, flexible, and culturally aware. I am eager to join your team and contribute to your Brands trust and safety. Additionally, I am well rounded in working styles and types. As well as well as being generally well rounded in many various working fields, I am experienced and skilled inventory control manager with over 20 years of experience in various roles related to inventory management, warehouse operations, and logistics. From Food service to crowd and event management all the way to industrial warehousing and inventory. Adept at overseeing and coordinating inventory activities, ensuring accuracy, efficiency, and quality. Proficient at implementing and using inventory systems and tools, preparing, and analyzing inventory reports and metrics, and collaborating with cross-functional teams. Possess a wide range of skills and abilities in communication, organization, problem-solving, leadership, and technical areas.
Skills
Landscape design, Purchasing and Materials inventory, Landscape Machine Operation.
Acting- On and Off-Screen Improv Acting and Live Personal Entertainment
Inventory control and quality assurance
Inventory forecasting and purchasing
Inventory reporting and analysis
Warehouse operations and logistics
SAP, Excel, Word, PowerPoint, and analysis tools
Forklifts, Farming Tractor, Pallet jacks, Pallet wrapping and barcode scanners.
Communication, organization, problem-solving, leadership, and technical skills
Critical thinking and analytical skills: Evaluation of content quickly and accurately based on the platform’s policies and guidelines.
Emotional resilience and impartial judgment: Handling potentially distressing or offensive material without letting it affect your mood or performance.
Customer service skills: Understanding the needs of your audience and how to interact with them professionally and empathetically.
Flexibility and adaptability: to adjust to different types of content and situations when moderating online conversations.
Cultural awareness and sensitivity: to understand diverse perspectives and sensitivities and avoid bias or discrimination.
Design/Color Matching/Styling/ theatrical and performance makeup artistry
Team Leadership and Group Task Execution
Studied with FFA in Horticulture and Farm Development
Work Experience
Freelance Makeup Artist
Self-Employed
Apr 2007 - Apr 2023
- Provide professional and creative makeup services to clients for various events and occasions, such as weddings, parties, photoshoots, and shows
- Consult with clients to understand their needs, preferences, and expectations, and offer advice and recommendations on makeup products, styles, and techniques
- Apply makeup products and tools to create various looks, such as natural, glam, artistic, and special effects, according to the clients' specifications and the event's theme and purpose
- Maintain a portfolio of work and testimonials, and market and promote services through various channels, such as social media, websites, and referrals
- Keep up to date with the latest trends, products, and innovations in the makeup industry, and attend workshops, seminars, and courses to enhance skills and knowledge
Food Service Worker
Hubcap Grill
Feb 2020 - Nov 2021
- Prepared and served food, handled cash transactions, and maintained cleanliness and hygiene standards
- Followed recipes, portion control, and presentation guidelines to ensure consistent quality and customer satisfaction
- Complied with food safety and sanitation regulations and procedures
- Resolved customer complaints and inquiries in a courteous and professional manner
- Assisted with inventory management, ordering, and stocking of supplies and ingredients
Fast Food Crew Member
Firehouse Subs
Jun 2020 - Jan 2021
- Prepared and served sandwiches, salads, soups, and beverages, following the company's standards and specifications
- Operated the cash register, processed payments, and issued receipts
- Ensured the cleanliness and sanitation of the dining area, kitchen, and equipment
- Provided friendly and efficient customer service, and handled customer feedback and requests
- Assisted with inventory control, waste reduction, and quality assurance
Entertainment Worker
Houston Haunted Houses
Sep 2007 - Apr 2017
- Performed as a haunted house actor, makeup artist, and attraction manager, creating and delivering memorable and thrilling experiences for customers
- Applied makeup and costumes to transform into various characters, such as zombies, vampires, clowns, and ghosts
- Scared and entertained customers with various props, effects, and techniques, such as jumping, screaming, crawling, and chasing
- Managed the daily operations of the attraction, including staff scheduling, training, and supervision, customer service, safety, and maintenance
- Assisted with inventory management, purchasing, and budgeting of supplies and materials
General Contractor and Forklift Operator
W Industry
May 2012 - Apr 2016
- Performed various tasks related to construction, renovation, and maintenance projects, such as loading and unloading materials, operating heavy equipment, and following safety protocols
- Operated forklifts, pallet jacks, and other machinery to move, stack, and store materials and products in a warehouse setting
- Inspected and maintained equipment and machinery, and reported any issues or malfunctions to the supervisor
- Followed instructions, blueprints, and specifications to complete tasks accurately and efficiently
- Assisted with inventory control, documentation, and reporting of materials and products
Stagehand
Upstage Center Inc.
Jan 2010 - Feb 2016
- Assisted with the setup, operation, and breakdown of stage equipment, lighting, sound, and props for various shows and events
- Ensured the proper placement, alignment, and functioning of all stage elements, and made adjustments and repairs as needed
- Coordinated with the stage manager, performers, and technicians to ensure a smooth and successful show
- Followed safety and security procedures and regulations, and handled equipment and materials with care and caution
- Assisted with inventory management, transportation, and storage of stage equipment and materials
Retail Sales Associate
Macys
Jan 2009 - Dec 2010
- Assisted customers with their purchases, displaying and merchandising products, and managing inventory and stock levels
- Greeted and engaged customers, and provided them with product information, recommendations, and demonstrations
- Processed sales transactions, handled cash and credit payments, and issued receipts and refunds
- Maintained the appearance and cleanliness of the store, and ensured that all products were properly labeled, priced, and displayed
- Performed inventory counts, audits, and reports, and alerted the manager of any discrepancies or issues
Warehouse Contract Laborer and Inventory Specialist
Ponderosa Precision Plastics
Jun 2007 - May 2009
- Performed various tasks related to warehouse operations, such as picking, packing, shipping, receiving, and inventory control, using various tools and systems, such as barcode scanners, pallet jacks, and forklifts
- Verified and recorded incoming and outgoing shipments, and ensured that all orders were accurate, complete, and timely
- Organized and stored materials and products in designated areas, and maintained the order and cleanliness of the warehouse
- Conducted physical and cycle counts of inventory, and identified and reported any discrepancies or damages
- Implemented and improved inventory control procedures and policies, and ensured compliance with quality and safety standards
General Laborer and Landscape Artist
Debbie and Associates
Feb 2004 - Feb 2008
- Performed various tasks related to landscaping, gardening, and lawn care, such as mowing, trimming, planting, and fertilizing
- Followed the clients' specifications and preferences, and delivered high-quality and satisfactory results
- Used and maintained various tools and equipment, such as lawn mowers, hedge trimmers, shovels, and rakes
- Complied with environmental and safety regulations and practices, and disposed of waste and debris properly
- Assisted with inventory management, purchasing, and delivery of supplies and materials
Assistant Manager
Domino’s Pizza
Feb 2021 - Dec 2023
- Oversaw the daily operations of the store, managing staff, inventory, and customer service, and ensuring compliance with company policies and procedures
- Scheduled, trained, and supervised a team of 15 pizza makers.
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