BRAD ERICKSON

Salt Lake City, UT ***** 801-***-**** ad2vyy@r.postjobfree.com

Professional Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skills

Strategic Partnerships

Stakeholder Relations

Partnership Cultivation

Business Development and Retention

Policy and Procedure Implementation

Recruiting and Training

Work History

Co-Founder 11/2021 to Current

Friends Of The Original Constitution – NSL, UT

Developed marketing materials and campaigns to boost brand awareness and customer engagement.

Established foundational processes for business operations. Networked with other businesses and customers to increase sales opportunities and contacts. Identified business development challenges and customer concerns for proactive resolution. Conducted target market research to discover customer needs and analyze competitor trends.

Recruited, interviewed and hired new staff members and developed training materials for employees.

Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors. Established and maintained strong relationships with customers, vendors and strategic partners.

Represented organization at industry conferences and events. Franchise Owner 03/1998 to 11/2021

Batteries Plus

Increased market with 2 locations covering Salt Lake area resulting in $1,000,000 in revenue per year 2009-2021.Managed labor, inventory and overhead costs effectively to maintain business profitability.

Coordinated business paperwork such as contracts, employee files, tax submissions and organizational roadmaps.

Cultivated strong relationships with customers via in-store connections and strong social media presence.

Increased business with improved marketing and customer service strategies, resulting in

$1,00,000 in revenue in 5 years .

Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.

Oversaw payroll, business planning and marketing for franchise operations. Recruited and developed successful leadership staff to handle day-to-day business operations. Handled team, customer and operations issues with strategies to keep business on-track against targets.

Ran business effectively to consistently achieve at least 100% of goal each year. Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success in retail market.

Implemented innovative programs to increase employee loyalty and reduce turnover. Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Owners 03/1996 to 03/2000

Omniserve Wireless – Layton, UT

Built several stand alone locations then grew into storefronts and satellite locations totalling 168 locations in Utah, Idaho and California.

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Evaluated suppliers to maintain cost controls and improve operations. Trained and developed team members to build human capital. Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Managed large budgets, collaborating with other departments to eliminate redundancies. Founded and managed retail communications business, growing revenue to $500,000 in first year.

Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Assessed damaged materials and notified maintenance personnel of needed repairs. Conducted audit inspections and independent checks to verify parts and materials. Interacted well with customers to build connections and nurture relationships. Trained new employees on proper protocols and customer service standards. Trained and guided team members to maintain high productivity and performance metrics. Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Bachelor of Science

University of Utah - SLC, UT

High School Diploma 06/1982

Alta High School - Sandy, UT