Pat Cyrgalis

Key account manager

Palm City, FL *4990

ad2vym@r.postjobfree.com

+1-561-***-****

I am a fun loving “outdoors-man”, husband and father of two amazing children. I enjoy football, fishing, boating, camping and family time at the beach or park. I am hard-working and enjoy success that is measurable. I take pride in my work and accomplishments. I look forward to growing relationships and meeting new people.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Manager Publix/Walmart

Coca-Cola Beverages Florida, LLC - Miami, FL

May 2019 to October 2023

Coca-Cola Customer Management - Publix (formerly Wal-Mart)

• I am responsible for total business performance within the Publix Account. My primary responsibility is to create strategy and deliver the annual joint business plan to meet revenue and volume targets. My responsibility is to sell in top-down support from Division offices, Regional Directors and District Manager level. I am proficient with syndicated data & fact based selling. My ability to build trust and navigate each customer interaction to strengthen the relationship is the strongest quality I possess. I truly believe relationships drive results.

• I am experienced in forecasting, cross-functional planning, marketing program development and post analysis, pricing implementation, category review and new item maintenance.

• As a leader and subject matter expert in the accounts under-management. I discover key insights about how the customer operates the business. Identify primary needs and business drivers then align the operational practices of both organizations and create valuable relationships with key stakeholders. This allows me to execute in true partnership of key KPIs creating a need for incremental execution to control in stock conditions and minimize and quantify lost opportunity. I believe in building front line capability, it is a passion of mine as a former athlete & coach. Food Service On Premise Manager

Coca-Cola Beverages Florida, LLC - South Florida, FL April 2018 to May 2019

Regional Manager of the food service channel in southeast Florida. Including, Distributor partners, Vending services, Education, Recreation and Eating & Drinking channels.

• I led a group of territory sales professionals and managed total business performance within the region. I was able to build replicable processes to achieve revenue targets across all sub channels.

• My responsibilities include negotiating long term contracts, selling full line operator programs, bidding on education contracts, opening new business and management of company assets. I also managed professional development of the sales team and career advancement.

• I partnered with cross-functional teams & profit-growth-management departments to ensure mutually beneficial contacts were being negotiated. I was able to lower operating expenses and increasing operating income and received the outstanding achievement award for leading the company in Dead Net Gross Profit growth.

Regional Sales Director

Krispy Kreme Doughnuts - Fort Lauderdale, FL

March 2013 to April 2019

Regional Sales Director, I was responsible for all channels of Customer Relationship Management and Business Development.

• I managed all aspects of the wholesale sales and distribution. This was comprised of multi-unit distribution facilities that serviced Club, Grocery, C-store & Food Service/Hospitality channels.

• I maintained and managed independent operators, company drivers, 3rd party distributors, sales teams and merchandisers.

• I was responsible for creating company initiatives & generating new business strategy. I managed all forecasting for both purchased products and produced product as well as raw ingredients.

• I was able to renegotiate out supplier agreements adding operating income and reducing operating expenses.

• We redesigned production modeling with precise forecasting to maximize yields and eliminated the 3rd shift production needs saving labor and operating expenses.

• I collaborated with cross-functional partners on all national accounts with both corporate and my franchise. This partnership led to building marketing programs and promotional strategies that didn’t exists within a fresh product category.

• Our franchise was awarded “Best CPG Franchisee” 4 out of 6 years that I was with the company. This growth allowed the franchisee the financial flexibility to retire and sold the business back to corporate. I was retained as a consultant to help manage the customer relationships and limit the exposure to risk in the transition.

District Sales Manager

Coca-Cola Refreshments - South Florida, FL

April 2008 to February 2013

District Sales Manager Large store

• I was responsible for leading, teaching and development of a team sales account managers and all service personnel in designated territory. This consisted of 35+ individual roles ranging from sales, supervisors to merchandisers.

• I managed P&L, ROI and all sales execution in the supermarket channel. This included delivering growth in off shelf display activation, volume, revenue and gross profit.

• I provided leadership and guidance to all field level associates to grow their capabilities and empower them to make critical business decisions that met both our internal customer metrics as well as the retailers.

• I built and maintain great relationships with District Managers and c-suite level partners across all of the customers we serve. These relationships are still thriving today and many of these customers have been promoted to executive leadership today. The primary customers consist of Publix, Walmart, Winn Dixie, Target and local independent supermarkets.

District Sales Manager

Culligan International, DSM - Palm Beach County, FL January 2006 to December 2008

I managed business development as well as daily operations of home and office sales and delivery department.

• I was responsible for staffing, training and management of all route sales representatives and delivery drivers. Delegating responsibilities and tracking data and providing reports to show state of the business.

• I am proficient in MS excel and using internal sales tracking tools such as Margin Minder and AS400.

• I was responsible for developing new growth strategies and providing leadership. Teaching and coaching selling techniques, route management and customer service skills.

• I demonstrated the ability to upsell for additional revenue. I maintained existing relationships using great customer service skills this retention within the organization provided +10% growth annually. Route Sales Representative

Nestle foods North America - New York, NY

June 2002 to December 2006

CDL class B delivery truck driver in Manhattan NY. I operated and grew assigned routes that distributed home and office water and coffee products.

• I consistently met sales quotas and possessed working knowledge of handheld computer system, CRM and route management.

• Received several awards while employed, including, excellence in team work award and sales achievement award. Customer Service award for customer retention.

• I was promoted to Route Relief Sales Representative, mid-level management. I was responsible for covering open routes, vacations and leaves of absence and training new hires during the onboarding process. I would have to certify the new employees and assign them to the route. Education

4 year BA in Business

Clemson University - Clemson, SC

June 1998 to January 2002

Skills

• Sales Experience

• Coffee Experience

• Revenue Management (8 years)

• Marketing

• Management Experience (10+ years)

• Category Management

• Account Management (10+ years)

• Merchandising (8 years)

• Business Development

• Sales Management

• Product Development

• Negotiation (10+ years)

• Microsoft Office

• Relationship Management (10+ years)

• Analysis Skills (10+ years)

• Forecasting (8 years)

• Strategic Planning (8 years)

• Business Management

• Pricing (8 years)

• Business Analysis (10+ years)

• E-Commerce

• Supply Chain

• Budgeting (8 years)

• Branding

• CRM Software

• Research

• Sourcing

• Upselling

• Operations Management

• Profit & Loss

• SAP

• Computer Networking

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