Stephanie F. Love

*** ***** ******** ****

Hendersonville, NC 28791

828-***-****

ad2vyj@r.postjobfree.com

EMPLOYMENT

AdventHealth 08/2021-Present Patient Care Advocate/Medical Assistant Outreach patients with recent hospitalizations and coordinate care transition, develop a process to identify and intervene with high-risk patients, identify, and close patient care gaps. Reach out to patients who have missed appointments. Establish care team duties and workflows and define my role as care coordinator. Coordinate referrals and test results develop a process for medication reconciliation and adherence at each visit, coordinate referrals and test results. Float to multiple physician practice groups within AdventHealth to fill in as a clinical medical assistant where shortages caused lack of staff coverage.

FastMed Urgent Care 08/2021-Present Medical Assistant Vital signs, weight, BP, obtain medical history, prepare, and administer injections, phlebotomy, lab procedures, drug, and alcohol testing, dressing changes, answering phones, triaging, x-rays, EKG’s, removing sutures/staples, UA’s, process lab specimens, finger stick blood sugar, medication dosing, and prothrombin times.

MAHEC 08/2018-08/2021 Certified Medical Assistant/Phlebotomist/Specimen Processor

Moderate level lab processor, phlebotomist, Receive and open specimen bags, Enter inventory, patient demographics, and test codes into computer system, Prepare specimens for laboratory testing and analysis, Ensure specimens and requisitions are correctly labeled, Validate requisitions against specimens before scanning into the system, responsible for cross-contamination potentials, Must clean and maintain laboratory and all equipment, Vital signs, weight, BP, obtain medical history, prepare and administer injections, medication dosing, drug and alcohol testing, dressing changes, answering phones, triaging, EKG’s, prescription call-in and refills, ensure EHR is current, assist with hospital direct admits, removal of sutures/staples, UA’s, hemoccults, finger stick blood sugar, hemoglobin, lead, and prothrombin times, CLIA Waived testing (BNP, lipid, A1C, INRs, strep, flu, etc.). HCA/Memorial University Medical Center, Savannah, GA 07/2017-06/2018 Certified Medical Assistant/Medication Management Tech Train employees on refill authorizations, medication prior authorizations, opiate management, and medication assistance programs. EPIC validation, vital signs, weight, BP, obtain medical history, prepare and administer injections, phlebotomy, UA’s, hemoccults, process lab specimens, medication dosing, finger stick blood sugar and protimes, Coumadin education, prescription call-in and refills, dressing changes, scheduling appointments, answering phones, triaging, maintaining and ordering supplies, EKG’s, assist physician where needed, schedule referrals, obtain prior authorization for referrals and medications, arrange hospital admissions, file, process paperwork for patient assistance programs, ensure the medical chart has all records in chronological order and is up-to-date

SouthCoast Health, Richmond Hill, GA 02/2017-07/2017 Patient Care Coordinator/Medical Assistant

Outreach patients with recent hospitalizations and coordinate care transition, develop a process to identify and intervene with high-risk patients, identify, and close patient care gaps. Reach out to patients who have missed appointments. Establish care team duties and workflows and define my role as care coordinator. Coordinate referrals and test results develop a process for medication reconciliation and adherence at each visit, coordinate referrals and test results. Urgent Care 24/7, Savannah, GA 2013-2016 Medical Assistant/Pooler Clinic Lead/Occupational Services Manager/Trainer

Vital signs, weight, BP, obtain medical history, prepare, and administer injections, phlebotomy, lab procedures, drug, and alcohol testing, assisted with creating lab protocols, dressing changes, answering phones, triaging, maintaining, and ordering supplies for six clinics, EKG’s, medication dosing, prescription call-in and refills, ensure the medical chart has all records in chronological order and is up to date, removing sutures/staples, UA’s, hemoccults, process lab specimens, finger stick blood sugar, and prothrombin times. Supervise and train new employees and Virginia College students. DOT and BAT certified. eScreen training and ordering.

Virginia College, Savannah, GA 2015-2018 Medical Assisting Adjunct Instructor Prepare, distribute, and utilize instructional support materials, including course syllabi, supplementary materials, instructional media, and other devices as appropriate. Give short daily assessments to students. Provide feedback regarding student clinical schedules and objectives to the Health Professions Education Coordinator. Provide a positive role model for the students, especially in the areas of caring, advocacy, respect for self and others, collegiality, ethical behavior, ethical reasoning, and strong work ethic (including responsibility, dependability, and accountability) and provide constructive feedback to students. Provide direct supervision and evaluation of students as they perform in the lab or deliver patient care in classroom and laboratory activities. Set up and clean- up of lab equipment for lab classes.

Memorial University Medical Center, Savannah, GA 2008-2014 Medical Office Assistant, III

Lab supervisor, was responsible for training new employees in phlebotomy, and lab procedures, assisted with creating lab protocols, training employees on the numerous computer programs used by office, train employees on instrumentation used in office, EPIC validation, vital signs, weight, BP, medication dosing, obtain medical history, prepare and administer injections, phlebotomy, UA’s, hemoccults, process lab specimens, finger stick blood sugar and protimes, Coumadin education, prescription call-in and refills, dressing changes, scheduling appointments, answering phones, triaging, maintaining and ordering supplies, EKG’s, assist physician where needed, schedule referrals, obtain prior authorization for referrals and medications, arrange hospital admissions, file, process paperwork for patient assistance programs, ensure the medical chart has all records in chronological order and is up-to-date, remove sutures/staples, type doctors letters. Low Country Cancer Care, Savannah, GA 2004-2008 Medical Assistant Vital signs, weight, BP, obtain medical history, prepare and administer injections, phlebotomy, assist with bone marrow biopsies, lay out sterile field, log and process specimen, run controls on lab equipment, set IV’s, process and maintain log book for all lab specimens, finger stick blood sugar and protimes, medication dosing, Coumadin education, prescription call-in and refills, dressing changes, scheduling appointments, answering phones, triaging, maintaining and ordering supplies, assist physician where needed, schedule referrals, obtain prior authorization for referrals and medications, arrange hospital admissions, file, process paperwork for patient assistance programs, ensure the medical chart has all records in chronological order and is up-to-date, type doctors letters. The Office Dr. Christopher Kuettner, MD, Savannah, GA 2003-2004 Medical Assistant Vital signs, weight, BP, obtain medical history, prepare, and administer injections, medication dosing, phlebotomy, UA’s, finger stick blood sugar, prescription call-in and refills, dressing changes, scheduling appointments, answering phones, triaging, EKG’s, assist physician where needed, remove sutures/staples, diabetic education, assist with sigmoidoscopies, prep for procedures. Dr. Kenneth Y Gleitsmann, Hilton Head, SC 2002-2003 Optician Technician/Medical Assistant Refract patients, ocular measurements, glaucoma checks, preparing and administering medication, maintaining, and cleaning ophthalmic instruments, assisting in basic procedures, maintaining, ordering contact lens and supplies, and contact lens education. Dermatology Associates of the Low Country, Hilton Head, SC 2001-2002 Medical Assistant

Process and administer injections, phlebotomy, Process and log all lab specimens, remove sutures and staples, dressing changes, maintain and order supplies, prescription refills and prior authorizations, prep and assist with procedures, lay out sterile fields, sterilize equipment. Hilton Head Heart, P.A., Hilton Head, SC 1999-2001 Medical Assistant Explain and assist with nuclear stress test, EKG’s, set IV’s, administer nuclear medication under supervision, vitals, BP, maintain and order supplies, scheduling, phone triaging, check-in, and check- out, obtain authorization for proceed, assist where needed, phlebotomy, file. St. Joseph/Candler Medical Group, Savannah, GA 1997-1999 Medical Assistant, PRN

Vital signs, injections, phlebotomy, remove sutures/staples, prescription call-ins and refills, scheduling of referrals, obtain prior authorizations for referrals, procedures, medication dosing, medication refills, dressing changes, file, assist physician when needed. EDUCATION

South University, Savannah, GA

Associates of Science in Medical Assisting, June 1998 GED 1994