Michelle Fox

717-***-**** ad2vwz@r.postjobfree.com Chambersburg, PA 17201

CAREER OBJECTIVE

Motivated professional with experience in managing program execution, budgeting and personnel. Proven track record of increasing operational efficiency, reducing costs and developing successful initiatives. Skilled in building relationships with partners, stakeholders and clients. Fosters an environment of collaboration, creativity and innovation. Proficient in tenant relations, property maintenance and financial management. Strong background in creating and implementing strategies to maximize revenue and ensure tenant satisfaction. EXPERIENCE

BARTENDER, Greencastle, PA

American Legion, October 2022-Present

• Kept bar organized and clean during busy hours.

Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.

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• Prepared beverages and cocktails according to mixing and presentation standards and recipes.

• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

• Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.

• Developed strong working relationships with customers and staff.

• Greeted patrons promptly and cordially, exhibiting excellent guest service skills.

• Completed POS transactions, returning currency, coin and payment cards to patrons.

• Assessed bar inventory and completed requisition sheets to restock supplies.

• Checked identification of customers to verify age requirements for alcohol purchases.

• Mixed liquor, soda, and bitters to prepare cocktails and other drinks. Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking,, and ordering taxis, and other transportation for intoxicated patrons.

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• Washed and wiped down prep areas, equipment, and utensils. PARENT CAREGIVER, Chambersburg, PA

Home Caregiver, April 2018-December 2021

• Prepared meals according to client dietary requirements.

• Coordinated medical appointments, errands, and social events.

• Reported health changes and provided proper documentation to appropriate

• Completed daily tasks, such as laundry, housekeeping, and shopping.

• Responded to dining needs and assisted with feeding.

• Engaged through conversation and companionship, promoting independence and meeting social requirements.

• Transported to doctor's office and essential errands.

• Assisted in activities of daily living to maintain health and dignity.

• Responded quickly to emergency situations and provided necessary first aid.

• Assisted in and out of bed and wheelchairs, using safe lifting and transferring techniques. Kept accurate records and charts related to medications and treatments according to policies, procedures, and physician orders.

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• Reported symptoms, condition changes and vital signs to primary care doctors.

• Prescribed and administered medications based on symptoms and conditions.

• Determined availability of medical equipment and supplies, assisting in procurement of deficiencies.

• Measured vital signs, recording body temperature, blood pressure, and heart rate. PROPERTY MANAGEMENT ASSISTANT ANTHONY BASTYS, Bonita Springs, FL Anthony Bastys Home Watch, June 2016-April 2018

Establishes rental rate by surveying local rental rates, calculating overhead costs, depreciation, taxes, and profit goals

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Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units

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• Contracts with tenants by negotiating leases; collecting security deposit Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing annual budget; scheduling expenditures; analyzing variances; initiating corrective action

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Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services

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• Maintains building systems by contracting for maintenance services, supervising repairs Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies

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• Enforces occupancy policies and procedures by confronting violators

• Prepares reports by collecting, analyzing, and summarizing data and trends. BARTENDER, Chambersburg, PA

Moose 842, September 2011-December 2015

• Stayed up to date on latest mixology trends, bar equipment and sanitation standards

• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations

• Checked identification of guests to verify age requirements for alcohol purchase

• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests

• Created unique cocktails for special events

• Met customer, business operations and server need with minimal errors or delays

• Maintained detailed inventory of bar supplies and stocked work areas

• Received cash and card payments for balances owed

• Used POS system to input orders, create checks and issue receipts

• Designed and implemented new cocktails to drive customer interest and sales numbers. PRODUCTION CONTROLLER ANALYST, Chambersburg, PA

Letterkenny Army Depot - Contractor - AECOM, Robbins Goia, Bowhead, July 2010-December 2015

• BOM, Purchase Order and EDI maintenance

• Customer relations

• System software and Configurations

• Applications

• Project Planning and Contract Budgeting

Created and communicated through shared network between customer (TACOM) and management of production schedule discrepancies

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• Created (PO) Purchased Order's for in-house fabrications

• Managed Logistics Modernization Program (LMP), Army Work Loading

• Performances Systems (AWPS)

• Preformed overall planning and scheduling of all major end assets that are assigned to Purchased Orders

• Coordinate and monitor production assignments according to scope of work, duration, priority, and deadlines Maintain and manage Scope of Work (SOW), Cost Estimating System (CES), production orders listing Bill of Material

(BOM)

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• Prepared reports and material and brief at directorate level production meeting

• Release orders to shop floor based on status and material goods

• Conducted IMPACT purchases for programs

• Coordinate with Production Engineering and management team to create changes to capacity and schedule Work side by side with engineer and shop floor in discrepancies with fabrications; BOM routes, production orders, material, and inventory discrepancies in SAP/ERP - MRP

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• Coordinate and monitor production assignments according to scope of work, duration, priority, and deadlines

• Procuring- Strategic Sourcing, researching data that complies with contract guidelines

• Dispatch workload as required by adjustments to Work Center capacity

• Validate route changes

• Communicate material requirements to expeditor

• Purchasing of program parts, material, and overhead

• Carrying out research and data collection; conducting project analysis

• Identifying issues and forming hypotheses on production stoppage

• Managed Inventory for all assets and parts, ensured inventory accuracy within stock locations Attended weekly staff and customer meeting to discuss any inventory shortages, schedule changes, and staffing needs.

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• Provided documentation and information to account for delays, difficulties and changes to cost estimates. Calculated figures, such as required amounts of labor and materials, manufacturing costs, and wages, using pricing schedules, adding machines, calculators, and computers.

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• Conferred with department supervisors or other personnel to assess progress and discuss needed changes. PRODUCTION MANUFACTURING SUPERVISOR, Greencastle, PA World Kitchen, LLC, August 2008-July 2010

• Overseeing production process and Manage shipping compliances

• Insured products are produced on time and are of good quality

• Monitored production processes and adjusting schedules as needed

• Working with management team to implement new union / company's policies and goals

• Ensuring that health and safety guidelines are followed Lead a team of 80 union employees, 45 nonunion workers during a new production and inventory start-up with an SAP implementation

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• Met customers deadlines for having outbound and productions areas running at 100%

• Evaluation of employee performances appraisals - 30, 60, 90 days, six months, and yearly reviews

• Develop SOP Manuals for production, shipping, and QA areas

• Implemented training guidelines and procedures

• Perform time studies for thirteen production lines

• Analyzed and created reports to determine profit margins, trends, and inventory levels

• Assist IT Programming SAP/ERP for production and shipping area Identify Momentum application security configurations, analyze issues, make recommendations, and help develop standards in SAP

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• Troubleshoot issues by performing thorough analysis and develop well thought out resolutions and options ERP

• Tracked - Time attendance, FMLA, performance observations

• Conducted new hirers and existing employees for benefit enrollments and training. OPERATIONS DEPARTMENT SUPERVISOR, Chambersburg, PA Ingram Book Group Inc, June 2006-August 2008

• Managed staff up to 26 employees in 5 departments - Inventory Control,

• Discrepancy area, Quality Control, Costco, and Shipping

• Conducted inventory and quality checks before shipping

• Created and Assign PO (Purchased Order) for shipments through PKMS

• Warehouse Management System – BOM Routine

• Overseen daily and mid-week meetings to discuss daily production requirements due to staffing and volume

• Resolve any issues that occur with transportation and customers

• Manage floor observations daily and weekly

• Balance each department to their fullest extent to meet weekly and monthly Budgets

• Analyzed inventory matrix within all departments

• Trained analytical problem-solving strategy steps to department leads and employees

• Assigned staffing to areas of volume to meet daily production standards

• Conducted year-end cycle Counts / physical counts for year-end accounting. DISTRIBUTION CENTER SUPERVISOR, Hagerstown, MD

Home Depot, August 2003-June 2006

• Direct, Dot Com Fulfillment

Trained, developed, and coached 70 associates within four departments: Receiving, Stocking/Replenishments, Shipping, and Inventory Control

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• Aggressive 12-week cycle count program

• Stocking and replenishing of 65000 overstock and 37000 pick locations contained in 865,000 sq Ft

• Overseen the development processes and review of mid-year and yearly performance evaluations

• Guide team in accomplishing daily production goals using WMS/RF Supervised and ensure smooth migration Home Depot receiving methods of shipping & receiving to ensure timely delivery of inbound and outbound freight

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• Scheduled incoming freight / goods against known capacities

• Created PO (Purchased Orders) and assigned ASN (Advance Ship

• Notice) from Original Packing List and EDI (Electronic Data Interchange)

• Communicated with customers of shortages and discrepancies with shipment

• Overseen all unloading and loading of inbound and outbound shipments

• Evaluated and analyzed current work methods for correction and to eliminate inefficiencies

• Implemented fair and consistent practices in compliance with company policies and procedures

• Developed creative solutions and strategies using critical thinking skills to improve company process

• Attended Daily Meetings with Management to discuss daily, monthly, and year end budgets Created and managed tracking spreadsheets; shared within the share management folder of inventory and schedule discrepancies, customers concerns and comments, statuses of resolved and still open purchased orders

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• Managed department priorities and provided leadership for on-time delivery production

• Investigated inventory discrepancies to maintain recordkeeping validity Checked accuracy of cargo manifests against purchase orders, identifying errors before invoices entered (WMS- Warehouse Management System)

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Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.

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EDUCATION

BUSINESS ADMINISTRATION, Chandler, AZ

AIU American Intercontinental University Online, January 2006 SKILLS

Supply Chain Planning/Scheduling. Business Processes And Procedures Supervision SOP Development Six Sigma Methodology Inventory Counting Microsoft Office Data Management Computer Skills Purchase Order Creating And Monitoring Procurement ERP Systems Administrative Duties Purchasing And Procurement Systems Implementation Budgeting And Forecasting Quality Assurance And Control Customer Service

CERTIFICATIONS

• RAMP

REFERENCES

RHONDA HOFFMAN World Kitch

Scheduling Specialist Co-worker

717-***-****

ad2vwz@r.postjobfree.com

VOLUNTEER EXPERIENCE

DELIVERY DRIVER/KITCHEN HELPER, Chambersburg, PA

Meals On Wheels, April 2019-November 2022

• Prepared meals daily and delivered to clients that were on the Meals on Wheels program.

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