Norkeya Jenkins

Gretna, LA *****

ad2vwm@r.postjobfree.com

+1-504-***-****

With 3 years of experience at New Orleans Health Care, my department was relocated in 2017. I recruited as a Security officer but my true passion is within the medical field. I’m a dedicated worker and I put my all in whatever task I’m working on, I’m currently in college to be a surgical technician but my availability is still open.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Patient Access Representative

Metairie Road Dermatology - Metairie, LA

November 2022 to Present

• Check patients in and out when they arrive for medical appointments

• Answer the phone to address patient inquiries and schedule appointments

• Document insurance information, personal information, payment methods and other important patient information

• Update patient files and appointment information accurately

• Communicate information and important details to other medical care staff.

• Process payments from patient’s.

• Manage various types of paperwork and other clerical clinical duties. Patient Registar

Touro Hospotal - New Orleans, LA

June 2021 to November 2022

• Collection of patient demographic information, including personal and contact information.

• Patient referral or appointment scheduling.

• Confirm insurance details.

• Take calls, responding to patients' inquiries and concerns.

• Perform related administrative and clerical tasks as needed. Office Administrator

City of New Orleans - New Orleans, LA

May 2018 to January 2019

• Process Payments and Return payments

• Answer phone calls, make phone calls and answer any customer questions regarding their ticket bill or payments.

• Fax and receive faxed documents.

• File customers vehicles that has been towed, booted, or transferred into the City Database via duo computers and file cabinets.

Education

Associate's degree in Surgical Technology

Delgado Community College - New Orleans, LA

May 2023 to Present

High school diploma

Youth Connections Charter High School - New Orleans, LA March 2013 to May 2014

Skills

• Communication skills

• Excel (2 years)

• Epic

• Customer service (3 years)

• Microsoft Office Suite (4 years) (Less than 1 year)

• Insurance Verification

• Organizational Skills (4 years) (5 years)

• Microsoft Word

• Management (Less than 1 year)

• Customer Service (6 years) (3 years)

• Microsoft Office

• Typing (4 years) (2 years)

• Insurance Verifications (2 Years) (1 year)

• Security

• Medical Office Experience (2 years)

• Administrative Experience

• ICD-10

• Medical terminology

• Epic

• EMR systems

• HIPAA

• Typing

Certifications and Licenses

Armed Security License

Guard Card

Contact this candidate