SUMMARY

Jasmeen Kahlon worked on various B*B and B2C e-commerce projects as a Business Analyst and Developer. She has completed her Salesforce B2C Developer Certification in Oct,2022 and is now working as SFCC Backend developer. I have been part of Design and Development of Java and E-Commerce sites using IBM WCS 8.0 - B2B & B2C, Mirco-Services, Web Services, REST API, workflow applications using Java, Spring, Struts2 with Hibernate, Oracle, IBM Domino and other languages and Frameworks. She has experience in production and support in WCS projects and provided L2 and L3 support. She has designed and implemented client-server, concurrent, GUI enhanced, web-based and service-oriented and database-based systems. She has over three years of relevant experience in support with excellent problem solving & troubleshooting skills, was directly interacting with customers/end-users to deliver 24X7 support coverage to our global customer base. She also have exposure on Salesforce projects as an Salesforce Cloud developer for few months and started training on SFRA architecture in salesforce.

She has worked on the projects as a backend developer mostly using java and web services and also worked on 10 years on e-commerce customization of websites by multiple clients like TD bank, The Children's Place and their Gymboree brand, Coach Inc, Marks and Spencer. Also she has worked as an scrum master and have most of the experience on Agile practices for the project development phase. She has also worked with multiple clients to transform their requirements into the system and implement the software as per the requirements provided by clients.

WORK EXPERIENCE:

Papa Murphys -Customer Service Associate

Current

Manage transactions with customers using cash registers.

Scan goods and ensure pricing is accurate.

Collect payments whether in cash or credit.

Issue receipts, refunds, change or tickets.

Redeem stamps and coupons.

Cross-sell products and introduce new ones.

Scheduled appointments, meetings, and events for management staff.

productive business correspondence because of informational responses to calls and emails. pleasantly greeted guests, took calls, and kept the front desk staffed.

IBM Canada INC. client - BELL June 2022 To May 2023

Roles and Responsibilities:

Resourcefulness and the capacity to come up with innovative solutions to issues.

Experience mapping and testing different business processes.

knowledge of industry technology systems for data collection and problem solving.

Acquire excellent leadership and communication abilities.

Transformed the business requirements into SRS and BRD documents.

Analyzing information to assess the functionality.

Increased leads by 50% through web site development and administration, utilizing Dreamweaver HTML/CSS.

Experience in managing the product's entire lifecycle and developed online and offline marketing strategies and benchmarking.

Monitored and controlled job cost process and tracked expenses, increasing sales and profits by thirty percent.

Established quality control processes at foreign factories, resulting in substantial defect margins reduction.

Coordinated deliverables and shipping logistics by incorporating and controlling business processes and guidelines.

Skills/Domain: Data analysis, Problem-solving, Project management and Critical thinking

Brickred Systems – Client - TELUS Canada December2021-june2022

Project AVS Console- Accenture

Description :Accenture Video Solution (AVS) enables content monetization, SVOD and digital services at scale, with modular architecture that configures to meet business needs without stringing multiple vendors together. Agile video microservices speed implementation of new features, reduce development effort, and supply a nimble platform for innovation – all on one online video platform.

E2E architecture supplies a smooth path for migration from legacy systems to a cloud-based IPTV/OTT TV platform, and a launchpad for digital services such as smart home and connected lifestyle, to increase revenue and customer loyalty and reduce churn

Roles and Responsibilities:

Worked closely with telus to identify customer care business needs and the costs/benefits of implementing various company-wide computing solutions.

Provided software requirements to programmers and web developers to address major software needs for the Telus.

Performed user acceptance testing for software changes and enhancements.

Created and documented system processes for end-users

IBM Canada Contract - Quantum Technologies April 2020 To October 2021

TD Bank – precious Metals e-commerce site- B2C, HCL commerce developer

Description:As a top 10 North American bank, TD aims to stand out from its peers by having a differentiated brand – anchored in our proven business model, and rooted in a desire to give our customers, communities, and colleagues the confidence to thrive in a changing world. They have online iste to buy precious metals and this site is targeting customers from different regions and supports for languages – English, French, Chinese Simplified and Chinese Traditional. Also, they wanted to expand their e-commerce site with new GUI enhancements and new category – Platinum as a Metal type and updated all the content related to new Category added in the e-commerce site. Also, they wanted to upgrade and enhance new features of HCL WCS 9.1.17 version for their website to have a seamless experience for the customers. There was scope of few functionalities customized for the business users also such as updating bulk inventory and sending email to the business users for Low inventory products through email and added many new email templates.

Roles and Responsibilities:

Oracle, SQL and PL/SQL writing queries and stored procedures to improve the efficiency of data extraction for the Application and generating Reports from database.

Back-end Technologies: - Usinh Java 8 written business logic and the writing the test cases using power Mockito framework to improve code quality and code coverage 80%

Rest API’s : Writing a new Rest API and also providing the JSON data on the front end to display the data from 3rd party API such as facebook and twitter Integration.

IBM WCS Commerce Suite 7.0, Core Java, Server Management, Unit Testing, Version Management, Linux Commands and Shell Scripting

Implementation of project using Agile methodology and also provided code in Sprints.

Skills/Domain:Oracle, SQL and PL/SQL writing queries and stored procedures to improve the efficiency of data extraction for the Application and generating Reports from database. Back-end Technologies: - Usinh Java 8 written business logic and the writing the test cases using power Mockito framework to improve code quality and code coverage 80% Rest API’s : Writing a new Rest API and also providing the JSON data on the front end to display the data from 3rd party API such as facebook and twitter Integration.

Publicis Sapient July 2017 To April 2020

The children’s Place (US and Canada), WCS Developer

Description:TCP- is an esteemed client in IBM WCS implementing a new brand launch for their existing site, where we have 3rd paty integrations and dataload utilities and processes. The children's place site is having a huge, customized implementation of the loyalty and reward points Involved in the backend process and implementing the core of the wcs code expansion to do session sharing and complex integrations when new brand is implemented and also creating a customized dataload processes and executables files to do product dataload and changes in the stored procedures to implement complex problems

Roles and Responsibilities:• Worked on WebSphere Commerce v7.0 feature pack 8 and v6.0

• Implemented the B2B specific features

• Multiple Baskets and multiple Accounts for single User.

• Worked on IBM WCS Data-load Utility through ant scripts

• Implementation of various WebSphere commerce subsystems namely (Catalog subsystem, Order subsystem, Member subsystem etc.). • Overlays created for Login and Registrations • Customizations in Commerce Management Center.

• Integration with Core Media as a 3rd party to add media files like images and videos

• Implementation, customization, and integration of third party tools (BazaarVoice, Coremetrics, Google analytics, Google maps etc.) to IBM WebSphere Commerce sites.

Skills/Domain:Oracle, SQL and PL/SQL, IBM WCS Commerce Suite 7.0, Core Java, Server Management, Unit Testing, Version Management

Academy Sports (US and Canada), WCS developer

Description:Provided production support by resolving the defects on the production server using Agile methodology and solving complex problems and troubleshooting them in the specific span of time while the server has downtime. Multiple tickets were assigned in the JIRA and was supposed to configure which area the issue exists like frontend or middle ware or backend also did fine tuning of the code during production support and DB queries performance tuning, also worked on pre-process and build index utilities to enhance the indexing issues in wcs. Provide on call support during critical issues Handling Production Ticket/ Issues https://www.academy.com/

Responsibilities and achievements

Worked on WebSphere Commerce v7.0 feature pack 8 and v6.0

Implemented the B2B specific features

Multiple Baskets and multiple Accounts for single User.

Worked on IBM WCS Data-load Utility through ant scripts

Implementation of various WebSphere commerce subsystems namely (Catalog subsystem, Order subsystem, Member subsystem etc.). • Overlays created for Login and Registrations • Customizations in Commerce Management Center.

Integration with Core Media as a 3rd party to add media files like images and videos

Implementation, customization, and integration of third party tools (BazaarVoice, Coremetrics, Google analytics, Google maps etc.) to IBM WebSphere Commerce sites.

Skills/Domain:: Oracle, SQL and PL/SQL, IBM WCS Commerce Suite 7.0, Core Java, Server Management, Unit Testing, Version Management, Linux Commands and Shell Scripting

M&S (Marks and Spencer), HCL Commerce developer

Description:M&S Project:- https://www.marksandspencer.com/ is a live site on which multiple enhancements were made using IBM WCS 8.0 which provides rich customer experience to the online shoppers with their seamless shopping and browse experience to the complete billing and shipping processes. Backend code development and deployment on SIT environment. Working on a Home Page and Browse team as a backend developer for LIVE site for M&S project. Working on preview Workspace epic and Fesk implementation. Working on the Non-fear framework and integration with Tealium.

Creation of customized web services,

Add new SEO URL

Implementation of google analytics, bazaar voice integration and rating and reviews

Unit testing and resolving bugs and maintenance on Live/Production website

Creation of automated scripts using shell scripting

Skills/Domain:Oracle, SQL and PL/SQL, IBM WCS Commerce Suite 7.0, Core Java, Server Management, Unit Testing, Version Management, Linux Commands and Shell Scripting, business analyst skills.

Coach Inc. USA, SFCC developer

Description:Created some new cartridges and also moved some old cartidges and backend code to new architecure SFRA based cartridges

Coding and building test scripts and also adding the GUI based scripts and common css to be applied over the website

Skills/Domain:Salesforce Commerce Cloud, SFCC

SOLVEDA pvt. Ltd August 2014 To June 2017

Celesio B2B-UK, WCS Back end Developer

Description:About Celesio UK The Healthcare Challenge Better primary care provision reduces avoidable and costly secondary care interventions, but it is far better for patients and the NHS if we can avoid illness arising or manage it at an early stage rather than treat illness after it has occurred. Going forward it is widely accepted that we need a more integrated approach to healthcare provision than exists today and that is what Celesio UK can help achieve. This need to reconfigure how healthcare is provided is driven by a number of factors: changing patient needs and expectations; patients have higher expectations about the care they should receive, they want more information and they want more choice and control over the treatments available NHS budget constraints More needs to be achieved with a finite budget increasing demand due to demographic changes and long-term conditions resulting from unhealthy lifestyles Celesio UK works in partnership with the NHS to help UK patients live longer and healthier lives

Roles and Responsibilities:Responsibilities and achievements include:

• Worked on WebSphere Commerce v7.0 feature pack 8 and v6.0

• Implemented the B2B specific features

• Multiple Baskets and multiple Accounts for single User.

• Worked on IBM WCS Data-load Utility through ant scripts

• Implementation of various WebSphere commerce subsystems namely (Catalog subsystem, Order subsystem, Member subsystem etc.). • Overlays created for Login and Registrations • Customizations in Commerce Management Center.

• Integration with Core Media as a 3rd party to add media files like images and videos

• Implementation, customization, and integration of third party tools (BazaarVoice, Coremetrics, Google analytics, Google maps etc.) to IBM WebSphere Commerce sites.

Analytical and critical thinking

Communication and interpersonal skills

Decision-making skills

Skills/Domain:Java/J2EE, WebSphere Commerce(WCS), JavaScript, Ajax, CSS, DB2

Mahindra EMall, WCS backend developer

Description:PROJECT IS LIVE- http://www.m2all.com/ ‘mahindramall.in’ is the one-stop online destination to gather buy two- wheelers and get online car-services booking and payments. Be it browsing the catalog of multiple products and buying them online, availing expert opinion on choosing a two wheeler, car services, arranging test drive, or getting hand to latest car accessories. Mahindra strives to provide the Indian buyers with an easy and affordable online shopping experience in India.

Responsibilities and achievements include:

Involved in Overall Data creation and Uploading.

Worked on catalog subsystem, order subsystem, inventory management.

Customization of Registration as overlay and provide it during checkout.

Creation of new Layouts and widgets to meet requirements.

System testing for the project.

Bug fixes and team coordination.

Involved in Business Analysis Plan

Worked on Functional requirement specification (FRS)/ Functional Specification Document (FSD)

Experience in System requirement specification (SRS)/ System Requirement Document (SRD)

Skills/Domain:Java/J2EE, WebSphere Commerce(WCS), JavaScript, Ajax, CSS, DB2

ProSeeder, Senior Associate Java Developer

Description:: ProSeeder is a customizable financial technology platform empowering investment firms to conduct all of their operations related to securities transactions. ProSeeder Technologies develops, customizes and licenses an enterprise solution to financial firms to conduct all aspects of their investment activities in a single fully integrated, regulatory compliant platform. ProSeeder’s technology is at the intersection of two major trends: enterprise collaboration and funding networks. ProSeeder’s affiliated Broker-Dealer creates a powerful combination of technology, transaction capabilities and revenue streams.

Responsibilities and achievements include:

• Involved in sprint planning & task breakdowns (using JIRA, Redmine).

• Responsible for taking daily client calls for understanding requirement & current progress status.

• Works on front end and back end system to achieve the required functionalities.

• Unit testing & system wide testing of deliverables. • Bug fixes and team coordination.

Skills/Domain:Java/J2EE(Struts),JavaScript, JQuery, Ajax, CSS, MySQL

Hitech E-soft, Gurgaon July 2013 To July 2014

NewHolland -Inventory and Financial Management System, Java EE Developer

Description:This web portal provides the company the hassle free information about all their new release of the products and sale-purchase of all items and browsing functionality for each product. Inventory management system and dealership management system.

Roles and Responsibilities:: Responsibilities and achievements include:

• Involved in Requirement Gathering to basic design of application using Abstract Factory Pattern.

• Development of various modules like Inventory Management System.

Writing Java code

• System testing for the project. • Bug fixes and team management.

Skills/Domain:Java/J2EE, Spring boot and hibernate, JavaScript, Ajax, CSS, DB2

L&T Infotech, Mumbai December 2008 To June 2013

B2B-Reef-Jansport, System Engineer - Java Developer

Description:VF is an $11 billion apparel and footwear powerhouse, with an incredibly diverse, international portfolio of brands and products that reach consumers wherever they choose to shop. With our expertise in both the art and science of apparel, we have built a sustainable base for continued long-term success. Developing an e-commerce website including shopping carts and other advertising applications in the website which includes a Java-based commerce server to control the flow of information in the WebSphere Commerce system. Took part in developing the web-based application using web commerce server by IBM for shopping cart and advertisement website for reef and jansports. VF Corporation - Design, development and support for implementation new B2B e-commerce store for multiple brands of VF Corp like Reef, TNF, VANS, JanSport

Roles and Responsibilities:Details: Responsibilities and achievements include:

• Requirement Gathering and feasibility analysis.

• Prepared documents & design for the system.

• Integrated all the modules and tested the functionality of each module designed. • Testing, Bug fixes and production support.

Skills/Domain:WCS, Java/J2EE(Struts), JavaScript, MySQL, Ajax, e-commerce

Indian Airforce- AirCan Project, Software Engineer L1/L2

Description:Designed and implemented Indian Air Force (Project Aircan) – Digitalizing the form based applications using front-end as E- Forms solutions by IBM and integrating with JAVA API using WAS servers for middle layer coding and integrating with workflows developed and managed in Domino Application server using IBM domino notes and IBM domino administrator and using JDBC connections to save all the data in Oracle Database. Implementing the digital signature on each form based application and applying barcode to each entity for enabling security and privacy to the client’s data. Designed and implemented forms GUI using IBM e-forms Designer and viewer for the internal website for IAF. Providing single repository of all the processes and applications used by IAF users i.e. Personal and Official applications

Details: Responsibilities and achievements include:

• Requirement Gathering and feasibility analysis.

• Prepared documents & design for the system.

• Team management and Development.

• Testing, Bug fixes and production support as well as worked as business analyst.

Skills/Domain:Java/J2EE (Struts), JavaScript, MySQL, Ajax, Domino, SSL, IBM WAS, LDAP

EDUCATION:

Bachelor of Computer Application, (Maths, Physics, Chemistry, English, Computer Science): Punjab Technical University, 2008

SKILLS:

Additional Skill(s):

Business Analyst,Java Microservices,Java- Core,Salesforce Commerce Cloud

Other Skills:

ADDITIONAL DETAILS:

Certification/Trainings

Demandware (SFCC) Certified Ecommerce Developer -- 2022

Salesforce Certified B2C Commerce Developer -- 2022

•IBM WebSphere Commerce V7 Foundation(6S221G) -- 2015

Attachments

Certifcation SFCC

Cert2616487_B2CCommerceDeveloper_20221004.pdf

Other Details

Scrum Master

Has worked in the agile framework as an scrum master and done the analysis on the jira tickets and assign them to team members

Contact this candidate