Paul Rivera

Peabody, MA *****

ad2vv2@r.postjobfree.com

+1-617-***-****

Authorized to work in the US for any employer

Work Experience

Operations Manager

Children's Hospital Blood Donor Center - Boston, MA March 2010 to Present

write Standard Operating Procedures (SOPs) for phlebotomy staff maintain a safe work environment

Greet patients and obtains specimens

Venipuncture equipment appropriate for test order

Draws blood specimens

Monitors patient for negative reactions

Enters test requests into computer system

Affixes correct label on specimen and prepares specimen for transport to the lab Clarifies orders with physicians and nursing staff Schedules appointments for timed tests and special procedures. Documents results of any special procedures performed Records each patient drawn on Phlebotomy Log

Performs tests on control samples for iontophoresis Serves as phlebotomy liaison to other hospital departments to resolve problems and initiate new procedures

Responsible for daily practice flow. Checks clinic schedules to ensure accuracy. Responsible for clinician and support staff scheduling to ensure adequate staffing levels to maintain site target goals. Recruits, trains, and develops staff. Initiates and communicates personnel actions including employment, termination, performance reviews and disciplinary action. Coaches and motivates employees to meet patient needs.

Facilitates communication among staff, other managers and departments. Acts as the facilitator for communication among supervised staff members. Schedules meetings to collect and disseminate information. Distributes written communications as needed. Plasmapheresis Supervisor

American Red Cross - Danvers, MA

April 2007 to January 2012

Set up the site begin of day

Sanitize all apheresis equipment for the donor

Set up the amicus machine and saline pouches

Preparing the plasma box for fresh frozen plasma

Preparing all correct documents for the day

Overseeing all procedures of the apheresis department Traveling to different sites to oversee work flow

Drawing adult and geriatric donors via capillary venous punctures Collecting plasma and platelets

Coordinating work schedules from all sites

Greeting new donors and current donors to the Apheresis department Performing a health history to all donors

Overseeing all Quartile's of all employees

Preparing and setting up the double red machine

Collecting 2 units of double reds per donor

Making sure all saline and anticoagulant's are in date and not broken or kinked Making sure all fda regulations are meet from all employees Geriatric Home Phlebotomy Supervisor

Beverly Hospital - Beverly, MA

January 2005 to March 2007

Developing and coordinating all activities of the Outreach areas of Lab Contro Cummings Center, Liberty Tree, Cable, Willowdale Topsfield, Geriatric Phlebotomy)Drawing neonatal, pediatric, adult and geriatric patients via capillary venous punctures Traveling to patients homes, physicians offices, nursing homes or off site drawing Stations. Registering patients and requisitions tests in the computer system Overseeing the activity of courier service, investigating any complaints Communicating with courier service managemen

Coordinating work schedules

Making sure all nursing homes and Draw locations are properly stocked with all the Supplies necessary for Geriatrics.

Phlebotomist

SALEM HOSPITAL - Salem, MA

May 2002 to December 2005

Transporting medication and medical records to proper facilities Assisting patients to there Cat Scans, X-rays and medical examinations Monitoring hospitalized patients daily activities Education

Associates of Health and Science in Health and Science Education North Shore Community College - Danvers, MA 2002 to 2004

Skills

• PHLEBOTOMIST (10+ years)

• PHLEBOTOMY (10+ years)

• AND SALES (Less than 1 year)

• COLLECTIONS (10+ years)

• CREDIT (Less than 1 year)

• Laboratory experience (10+ years)

• Clinical laboratory experience

• Quality control (10+ years)

• Blood Sampling (10+ years)

• Vital Signs (10+ years)

• Microsoft Excel (10+ years)

• Venipuncture (10+ years)

Additional Information

Skills /Abilities A unique combination of Customer Service, Collections, Geriatrics, Phlebotomy, Sales And medical experience.

Experience with Microsoft Office, Power Point and Excel. Native to both the English and Spanish Language.

Three years of Customer Service and Sales experience Four years of experience in the medical field

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