Sales Manager Retail
Resume:
ad2vu5@r.postjobfree.com
Heidi Tooley Roanoke, TX 76262
EXPERIENCE
SOCIAL CARE COORDINATOR
Signify Health Dallas, TX May 2018 - current
We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved. Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers, and facilities in value-based arrangements.
RETAIL SALES MANAGER
Charming Charlie Lubbock, TX Sept 2015 - Apr 2018 Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance. Strengthened merchandising and promotional strategies to drive customer engagement and sales. RETAIL SALES MANAGER
Christopher And Banks Lubbock, TX May 2011 - Sept 2015 Exceeded sales goals and accomplish business objectives by inspiring staff and promoting target products. Maintained company's visual merchandise standards through general housekeeping, including seasonal floor sets and maintaining a fully stock back room with over $1,000,000 in product. Analyzed data, including profit and loss statements, to compose store budget, and successfully cut costs by 40% in the first year. Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives. Exceeded targets by building, directing and motivating high-performing sales teams. RETAIL SALES MANAGER
Catherines Lubbock, TX Sept 2006 - May 2011
Coordinated weekly conferences with store associates to communicate sales and customer service goals. Trained team members in successful strategies to meet operational and sales targets. Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales. Built a talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills. Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets. PROFESSIONAL SUMMARY
Accomplished manager with 20+
years track record of success
encompassing problem resolution,
business development and customer
relations. Thrive in competitive markets
with unsurpassed drive, passion and
commitment to exceeding expectations
in customer satisfaction, revenue and
cost controls.
SKILLS
· Project tracking
· Staff training and development
· Marketing strategy
· Business development
· Developing brand messaging
· Confidentiality requirements
· Issue resolution
· Scheduling proficiency
· Data analysis skills
· Merchandising operations
· Team leadership
· Process & procedure development
· Strategic Selling
· Developing brand messaging
· Inventory control
· Quality assurance
EDUCATION
North West Hill Christian Academy
San Antonio, TX
High School Diploma
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