Rachael Hayes
Houston, TX *****
ad2vte@r.postjobfree.com
Work Experience
Patient Verification Specialist
MC Global Holdings, LLC - Houston, TX
September 2021 to Present
Verifying patient information and sending to pharmacy Assembly Line Worker
Daikin/Goodman Manufactruing - Waller, TX
November 2020 to January 2022
Worked in assembling Goodman ac units and kitter department. Assembling units and operating machine Production Worker/Machine Operator Forklift
WDSrx - Woodfield Distribution, LLC - Stafford, TX February 2021 to August 2021
Operate forklift bringing down pallets, processing orders, packaging. Order processing and assembling packaging for shipment of products.
Construction Worker
Rs Landscaping Tree Service Construction More - Houston, TX June 2016 to April 2020
Contract construction work inside and outside the home Sales and Customer Service Representative
Electron Energy Sales - Houston, TX
October 2016 to October 2017
Inbound and outbound csr and sales calls
Warehouse Worker
Fiserv - Stafford, TX
February 2014 to January 2016
Sales/Customer Care/Data Entry
Fiserv - Stafford, TX
February 2014 to January 2016
Stafford, TX
February 2014 to January 2016
Unloading and loading truck, operate pallets including electrical and run machines Sales/Customer Care/Data Entry
Collections/ Customer Service
Verizon
May 2012 to June 2014
Collections/ Customer Service
Verizon
May 2012 to June 2014
May 2012 to June 2014
Assist customers with business accounts, accept payments, entering customers data trying meet quota. Collections/ Customer Service
Customer Service/ Sales
United Recovery Systems
August 2011 to April 2012
Collections Representative
Verizon
December 2010 to July 2011
Collections Representative
Verizon
December 2010 to July 2011
December 2010 to July 2011
Outbound sales call trying to get customers to add internet onto their accounts. Inbound customer services calls assisting customers who needed assistance with Verizon accounts. Collections Representative
Telephone Sales Representative
Allied Data Corporation
April 2008 to November 2010
Telephone Sales Representative
Allied Data Corporation
April 2008 to November 2010
April 2008 to November 2010
Outbound calls collecting on medical accounts and follow-up calls in regards to customers who set-up partial payment arrangements.
Telephone Sales Representative Receptionist
Bargain Network
April 2007 to April 2008
Cashier/Bagger
H & R Block
January 2005 to April 2005
Cashier/Bagger
H & R Block
January 2005 to April 2005
January 2005 to April 2005
Take calls on assisting customers with different customer service needs and prepare taxes for those who came in to get taxes done.
Cashier
Bagger Operated the Cashier - HEB
December 2002 to January 2004
assisted customers with differential customer service needs, packaged or bags customer's grocery supplies.
Education
Associate in Business
Wharton County Junior College
2002 to Present
High School Diploma
Wharton High School
1999 to 2002
Skills
• Computer skills: Microsoft Word, Microsoft Excel, Power Point etc., typing 50 wpm, customer service, inbound and outbound calling, telephone sales and people skills, visual skills, proper phone etiquette
• Inside Sales
• Upselling
• Caregiving
• Customer Service
• Phone Etiquette
• B2B Sales
• Account Management
• Forklift (3 years)
• Filing
• Medical scheduling
• Medical terminology
• Windows
• Insurance Verification
• Data entry
• Computer skills
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Customer service
• Typing
• Front desk
• Sales
• Windows
• Telemarketing
• Inside sales
• Outbound sales
Certifications and Licenses
Forklift Certification