CHERISH
HOWARD
ad2vrn@r.postjobfree.com
Charlotte, NC 28226
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Also, gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
PROFESSIONAL SUMMARY
DCLI - M&R Billing Coordinator
Charlotte, NC • 02/2023 - Current
Maersk/Damco - AR Billing Specialist
05/2022 - 01/2023
Wells Fargo/ Aston Carter - Remediation Analyst
05/2021 - 04/2022
WORK HISTORY
Compiled backup and created cover sheets for invoicing on 3rd party damages to company equipment.
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Evaluated vendor invoices and photos for damages versus wear and tear as per company policies and Association of American Railroads
(AAR) rules.
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Calculated invoice totals as per amounts allowed under customer contracts company policies.
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Researched equipment activity in company's tracking system to verify location of equipment to ensure invoicing to responsible 3rd party.
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Updated customer files, and sending out payment reminders to multiple customers
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Operational billing, reconciliation, and reporting as it relates to depot and yard operations across multiple locations
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Prepared invoices (100-200 per day) listing services / activities sold, amounts due, credit terms, and dates of operational activity
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Posted transactions of operational / accounting records such as work sheet, ledger, or computer files
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• Gathered and analyzed activity records
• Researched chargeback data.
Worked out of a queue and essentially reviewed titles to confirm vestors (owners) of homes and determining if all vestors are present
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Created banners for settlement partners to create documents for clients to sign and get them added to the title
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Received large number of loans in forbearance and once the Foreclosure ban is lifted, they will need to be sure that there are no title issues with the loans for if they move out of forbearance or move towards foreclosure
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• Underwriting loan products /programs that require mortgage SKILLS
• Customer Retention
• Data Entry
• Documentation Review
• Account Reconciliation
• Customer Relations
• Microsoft Excel
• Quickbooks
• ERP Systems
• SAP
• Concur Software
• Vlookups
• Invoicing
• Post Closing
• Foreclosure Protection
• Oracle
• Pivot Tables
Central Piedmont Community
College
07/2019
Associates: Business Administration
Myers Park High School
Charlotte, NC • 06/2017
High School Diploma
EDUCATION
Movement Mortgage - Trailing Docs Escalation Analyst 05/2020 - 04/2021
D.R. Horton - Accounts Payable Clerk
03/2019 - 04/2020
insurance.
Corrected deficiencies and/or missing documents including: Mortgage, Deed of Trust, POA, Final title policy
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Works with our legal team to complete research, satisfactions releases, assignments and title claims
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Monitors large pipeline and follows up with requests to 3rd parties ensuring corrections are received timely
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Works with closing agents, investors, post-closing team and clients to correct errors
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Keeps PCLender and Vision updated with all notes, comments, emails, etc
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• That relate to the status of the missing/deficient document
• Enter invoices into computer and schedule for payment
• Correspond with vendors to correct invoices
• Perform invoice reconciliation
• Approved key expense statements/reimbursements for payment
• Input permit account entries
• Made bank deposits
• Oversee maintenance and vendor insurance and set-up Conducted all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
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Researched all bills to verify that the Company owned property at the time of said bill
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• Research past-due invoices