LISA

KARDOOSE

lisakardoose@comcast.n

et

508-***-****

Norton, MA 02766

I am an energetic highly organized professional with an impeccable work ethic and very strong communication skills. Detail-oriented team player with strong analytical skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

PROFESSIONAL SUMMARY

Silicon Valley Bank N.A. - Senior Mortgage Operations QC Analyst

USA - MA - Newton - Grove Street • 03/2022 - Current WORK HISTORY

Analyzed all documentation in file (credit reports, insurance, titles, purchase contracts, trust, power of attorney, appraisal) to ensure accurate information

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Ensure all disclosures required are in file accurate, signed, and dated to meet compliance along with state specific disclosures.

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Applied various analytical techniques to diverse

situations.

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Prepared maintenance and compliance reports for

executive summaries and presentations.

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Designed plans to improve operations and suggested changes to systems for overall organization.

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Collaborated with management and employees to assess business practices and determine areas for analysis.

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Generated reports of findings to help management with making key decisions.

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Analyzed and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.

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• Reviewed process failures and determined root causes. Demonstrated strong organizational and time

management skills while managing multiple projects

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• Skilled at working independently and collaboratively in a SKILLS

• Multi Tasker

• Time Management

• Analytical

• Communication

• Quality Control Monitoring

• Electronic Filing System

• Operations Analysis

• Team Player

• Detail oriented

Southeastern Academy of

Travel And Tourism

Kissimmee, FL

Travel And Tourism

EDUCATION

AFFA Certification

1998-2015

CERTIFICATIONS

Loandepot - Senior Mortgage Closer

Norwood, MA • 10/2019 - 02/2022

Liberty Bay Credit Union - Mortgage Loan Processor/Post Closer

Braintree, MA • 04/2013 - 10/2017

team environment

• Worked effectively in fast-paced environments

Proved successful working within tight deadlines and a fast-paced environment

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Applied effective time management techniques to meet tight deadlines

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Ensure documents are saved in system as PDF files and placed in correct folder

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• Balance Closing Disclosure with closing title/attorney Responsible for ordering wires for closing, order

supplement wires if needed

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Clear all PTF conditions prior to authorizing

disbursement

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• Run Mers on all files

Explained different types of loans pertaining to client situations.

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Worked with underwriters to fix application problems and resolve issues.

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Reviewed loan files and updated to match current

standards.

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Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.

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• Monitored pipelines to track and log status of loans. Compiled closing packages for drafting and presentation accuracy.

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Established plans and payoffs for customers' loans, prioritizing control of overall costs.

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Processed mortgage loan applications accurately and successfully for over 15 years

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Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.

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Prepared file for final clear-to-close by branch

management.

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Handled any conditions sent from underwriting

departments.

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Reviewed financial statements and contacted institutions and customers to clarify details.

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• Set up and completed loan submission packages.

Maintained compliance with privacy and security

requirements

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Coordinated closing process with attorneys, title

companies and government clerks.

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Contact this candidate