Customer Service Team Leader

SHERI DIXON

Philadelphia, PA (***)

ad2vp5@r.postjobfree.com

Summary

Professional with 15+ years of Customer Service, Transport, and Maintenance experience

Maintains a positive and professional attitude during all daily work activities and tasks

Ability to drive forklifts, operate power washers, and operate heavy machinery

Great team leader, time management, problem-solving, patience, and attention to detail skills

Exceptional active listening, comprehension, and verbal and written communication skills

Professional Skills

Mass Charter lll -Nutrition Group 01/2022-Present

Breakfast Server Philadelphia, PA

Perform serving, cleaning, or stocking duties in establishments such as school cafeteria

Wipe tables or seats with dampened clothes or replace dirty tablecloths

Carry food, dishes, or trays from kitchens or supply departments to serving counters

Clean up spilled food or drink left from children after lunch and removed trash when full

School District of Philadelphia 02/2022-09/2022

General Cleaner/Custodial Philadelphia, PA

Prepared cleaning solutions according to specifications and company procedures and policies

Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming school grounds

Notified managers concerning the need for major repairs or additions to building systems

Performed general upkeep of the school grounds, bathrooms, and classrooms

LLC Store 05/2021-09/2021

Store Clerk/Cashier Philadelphia, PA

Responded to customers’ questions and provided information on procedures or policies

Received payment by cash, credit cards, or automatic debits and issued correct change

Maintained a clean and orderly checkout area and complete other general cleaning duties

Assisted with other duties in other areas of the store including stocking merchandise

SEPTA 09/2014-07/2020

Municipal Bus Driver/Loop Porter/Roadway Worker Philadelphia, PA

Drove vehicle over specified routes or to specified destinations according to time schedules

Complied with traffic regulations to ensure that passengers have a smooth and safe ride

Assisted passengers and answered any questions about bus schedules or routes

Record administrative information and maintained ticket fares and log book

Education

AAA School for Truck Driver- CDL- Class A

Simon Gratz High School, High School Diploma Philadelphia, PA

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