Jacqueline Daniels

Result-driven customer service professional with exceptional

organizational, communication and analytical skills; seeking a rewarding position with a reputable organization.

Jesup, GA 31545

228-***-****

ad2voo@r.postjobfree.com

EXPERIENCE

Chubb Insurance, State Farm, & Liberty Mutual, Various Locations — Independent Insurance Adjuster

October 2017 - PRESENT

Provide excellent customer service and quality first contact to meet the needs of the insured, agent and all other internal and external customers and business partners. Establishes accurate scope of damages and contents losses and utilizes as a basis for written estimates. Determines appropriate settlement amounts based on application of applicable limits, deductibles and validated contractor estimates. Maintain a diary system capturing all required data and documents claim file activities in accordance with established procedures. Manages file inventory to ensure timely resolution of cases and compliance with regulatory authorities.

Goldbelt Glacier Health, Woodbridge, VA — Vaccine Outreach Coordinator

March 2021 - June 2021

Assisted in the planning and execution of vaccine

outreach/awareness to reduce misinformation and disparities in access across Prince William County, VA. Staffed vaccine clinics, scheduled vaccine appointments, coordinated with local stakeholders -- all while embracing culture, respecting language and understanding socio-economic needs.

United States Census Bureau, Chicago, IL — Field Supervisor July 2020 - October 2020

Supervised a group of 15 Field Representatives in the Galewood and Austin neighborhoods of Chicago. Monitored staff performance through on the job observation and various performance metrics. Assisted Field Reps in better understanding the parameters, procedures, question order and meaning, and typical response patterns of the surveys. And reviewed and approved payroll.

Swissotel Chicago, Chicago, IL — Banquet Bartender/Server April 2009 - April 2017

Effectively and politely accommodate guests during VIP events in a luxury hotel convention center. Set-up events, carry trays, serve guests SKILLS

Superior customer service

skills

Works well under pressure

Result driven self-starter

Fine analytical skills

Effective communicator

Proven Team Player

TRAINING/CERTIFICATION

Texas All-Lines Adjuster

License #2229573

Mississippi P&C with

Workers’ Comp License

#10510458

Florida All-Lines Adjuster

License #W443289

Alabama Property & Casualty

(incl WC & Crop) #0802888

Louisiana Comprehensive

Claims Adjuster #750400

Oklahoma Property Adjuster

#300*******

Georgia Adjuster License

#3292899

Hawaii Non-Resident

Adjuster License #485930

USAA IA Certification

State Farm Auto & Fire

Certification

FEMA (Professional

Development Series)

EDUCATION

Mississippi State University,

Mississippi State, MS —

Bachelor of ArtS

and clean up at the event’s conclusion. Provided focused and detailed service for extended periods of time on my feet. Alcohol Certification and ServSafe manager certification.

Two Doors Hospitality, Chicago, IL & New Orleans, LA — Event Server/ Bartender

August 2015 - Sept 2017

Effectively and politely accommodate guests during VIP events in a boutique hotel. Set-up events, carry trays, serve guests and clean up at the event’s conclusion. Provided focused and detailed service for extended periods of time on my feet.

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