CLARAEASAW MCCALL

**** **-****, ******, **, ***** • 214-***-**** • ad2voh@r.postjobfree.com

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Business Management - Associate in Business - 2013 Faulkner State Community College - Bay Minette, AL Store Manager - November, 2018 to Present

Cato Fashions - Carrollton, TX

Counted cash drawers and made bank deposits

Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods. Generated repeat business through exceptional customer service Oversaw daily operations start-up, including staffing and training, inventory control Reported to district manager regarding all store and staff issues, financial goals and sales. Responsible for making sure all store policies, procedures, and controls are followed, as well as planning, organizing, and delegated work among staff

Managed payroll for employees

Store Manager - September, 2015 to November, 2018

It's Fashion - Mobile, AL

Trained and supervised all new associates.

Counted cash drawers and made bank deposits

Maximized sales by creating and analyzing weekly inventory reports Growing a loyal customer base

Meet or exceed store sales

Converted unhappy customers to new [Product or Service]s in place of out-of-stock items. Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures. Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Returned change and currency and processed debit and credit card payments. Customer Service - September, 2014 to February, 2016 Walmart Supercenter - Daphne, AL

Checking customer's balance

Solving problems that happen during work

Calculating the number of orders and customers information, transfer them to sales department after that Following the customer's needs

Educate customers on product options and technology issues Sending reports to the manager to improve the service quality Writing reports on daily sales

Check promotion, discount policy and follow up transfer money or debt of customer Professional Summary

Education

Work History

Visual Manager - April, 2011 to September, 2015

Cato Fashions - Mobile, AL

Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures. Greeted customers and helped with product questions, selections, and purchases Trained team members in successful strategies to meet operational and sales targets. Answered product questions with up-to-date knowledge of sales and store promotions. Engaged with customers in a sincere and friendly manner. Visual Supervisor - August, 2012 to September, 2014 Charlotte Russe - Mobile, AL

Maintained excellent attendance record, consistently arriving to work on time. Supervised team and merchandising employees and monitored adherence to company standards. Created interior displays to promote products in alignment with corporate sales objectives. Presented store update suggestions and layouts to management. Worked with managers and advertising directors to optimize promotions.