Sue Buzimkich NMLS ******

Naugatuck, CT *****

ad2vnc@r.postjobfree.com

203-***-****

Work Experience

Customer Service Representative TD Bank-Cheshire CT June 2022-Present

Consistently executes appropriate behavior to deliver Legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing customers. Conducts needs-based conversations and offers financial solutions to meet our Customers needs. Makes quality referrals to appropriate partners. Open accounts and related services, originates loan applications, prepares documents and conducts loan closings. Responsible for making sound decisions and timely problem resolution. Responsible for meeting individual performance metrics. Proactively reaches out to customers to deepen relationships through needs-based conversations.

Personal Banker People's United Bank M&T-Naugatuck CT June 2021 to June 2022

Finance professional responsible for helping fulfill the banking needs of clients and connect them with account services. Duties include cross selling financial services to clients, open new accounts based on the client's financial needs and correct problems with account transactions. Follow banking operations policy and procedures.

Customer Service Representative III Torrington Savings Bank-Torrington, CT November 2020 to June 2021

Process daily teller work. Open accounts and cross sell banks product and services. Maintain excellent customer service skills. Follow banks operation policy and procedures.

Associate Program Director Key Human Services-Newtown CT December 2017 to April 2020

Assist the manager with scheduling and staffing needs. Provide service for people with disabilities by enhancing the independence and quality of life. Plan and organize client's daily routine, schedule doctor's appointments, prepare meals, follow dietary guidelines. Assist clients with shows and grooming. Envolve clients in community events, schedule activities. Inform nurse of any health changes and maintain medication certification for administering medication.

DSP (Direct Support Professional) Oak Hill-Hartford CT June 2016 to December 2017

Provide service and assistance for people with disabilities, help enhance the independence and quality of life. Schedule doctor appointments, prepare meals, follow dietary guidelines, assist with showers and grooming. Schedule activities and community involvement. Inform nurse of any health changes and maintain Med certification for administering medication.

Foreclosure Paralegal Hunt Liebert & Jacobson-Hartford CT Conveyance VA/FHA April 2014 to June 2016

Prepare Post Sale packages, Final Title packages, Certificate of Foreclosure, Limited Warranty Deeds. Billing and payments of Committee and Attorney fees and cost. E-file Motion for Deficiency.

Assistant Branch Manager Retail Banking Officer Union Savings Bank-Southbury CT June 2010 to April 2014

Responsible for branch and individual sales goals, assuming all Branch Manager responsibilities in absence of the Manager. Essential duties include: Sales, exceptional Customer Service, Human Resources hire and interview staff. Revenue/Fee income and risk finance management for the branch. Consistently executes appropriate behavior to deliver Legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing customers. Conducts needs-based conversations and offers financial solutions to meet our Customer's needs. Makes quality referrals to appropriate partners. Open accounts and related services, originates loan applications, prepares documents and conducts loan closings. Responsible for making sound decisions and timely problem resolution. Responsible for meeting individual performance metrics. Proactively reaches out to customers to deepen relationships through needs-based conversations.

Assistant Branch Manger Newtown Savings Bank-Woodbury CT April 2007 to June 2010

Responsible for branch and individual sales goals, assuming all Branch Manager responsibilities in absence of the Manager. Essential duties to include: Sales, exceptional Customer Service, Human Resources hire and interview staff. Revenue/Fee income and risk finance management for the branch.