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Dundee, Florida *****

850-***-****

ad2vn8@r.postjobfree.com

Skills

• Accounting management

• Budget control

• Business planning

• Staff management

• Training and

development

• Customer relations

• Self-motivation

• Reliability

Tiffany S.

Purify

Professional Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Friendly Customer Service Representative ready to resolve any problem. Troubleshoots technical issues and educates on logistics and policies, allowing for customer satisfaction without unnecessary escalation of support calls. Experience

Savvy Styles Haines City, Florida

Beauty Salon Owner

• Instructed Recruited, hired, and trained personnel, monitoring performance to assess the need for merit or discipline.

• Created solid partnerships with selected organizations to promote brand strategy.

• Facilitated front-line personnel serving customers' needs and cultivated a culture focused on quality.

• Monitored trends and capitalize on emerging opportunities, adapting to changing business conditions and market demands.

• Oversaw day-to-day activities to facilitate business operations.

• Checked business accounting records regularly to identify and resolve problems.

Amazon Dundee, Florida

Warehouse Associate

• Processed new stock by inputting information into the system and adding labels.

• Prepared orders quickly, pulling and packing products for quick shipment. Verified incoming shipments against documentation and quality standards.

• Assisted with safe housekeeping procedures and maintaining clean workstations and areas.

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Smart Styles Haines City, Florida

Licensed Cosmetologist

• Delivered positive customer experiences with proactive handling of requests or complaints.

• Assisted clients with scalp conditions by administering medication and recommending additional treatment.

• Minimized infection risk by keeping stations and tools clean and sanitized.

• Kept client records, noting services provided and individual preferences.

West Corporation Pensacola, Florida

Call Center Representative

• The completed high volume of inbound and outbound calls within deadlines.

• Analyzed call volume and average call time to monitor performance and productivity.

• Resolved customers' service or billing complaints by exchanging merchandise, refunding money, or adjusting bills.

• Delivered accurate organizational information about products, services, and procedures.

Education

Diploma

Pensacola High School, Pensacola, Florida

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