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Quality Assurance Customer Service

Location:
Simpsonville, SC
Posted:
January 18, 2024

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Resume:

Amanda Ceron

Simpsonville, SC *****

ad2vlu@r.postjobfree.com

+1-828-***-****

I am a former cashier with an energetic and helpful demeanor. I am proficient at operating cash registers and assisting customers throughout checkout. Successful working in fast-paced and crowded retail environments while maintaining a professional attitude. Strong math skills and scheduling flexibility. Also, contribute with interpretation in English and Spanish. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service and reduce waste. Open to new job duties and experience. Great with kids as well. I have many years of experience working in groups with others and did a lot while in school; I have discipline and consistency in everything I do. Work Experience

Pharmacy

Walmart - Waynesville, NC

April 2020 to May 2021

• Enforced compliance with state and local laws regarding regulated products such as prescription drugs, over-the-counter items with purchase limits, alcoholic beverages and tobacco products.

• Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.

• Reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors and quality assurance directives.

• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Operated cash register to record transactions accurately and efficiently. Crew Member

Macdonals - Waynesville, NC

August 2018 to February 2020

• Assisted other team members to achieve goals.

• Took orders, prepared meals and collected payments.

• Provided excellent customer service by greeting customers and meeting quality expectations.

• Worked front counter, drive-thru and other areas.

• Became familiar with products to answer questions and make suggestions.

• Prepared products following restaurant, health, and safety standards and procedures.

• Worked well with teammates and accepted coaching from management team.

• Kept food preparation area, equipment and utensils clean and sanitary.

• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Associate of Arts in Spanish Language And Literature Haywood Community College - Clyde, NC

August 2020 to December 2023

Skills

• Policies and Procedures

• Payment Processing

• Honest and Ethical (6 years)

• Cleaning and Sanitizing

• Work Task Prioritization (5 years)

• Team Leadership Spanish English Native or Bilingual Native or Bilingual

• Math

• Cash handling

• Cash register

• Driving

• Customer service

• Childcare

• Translation

• Problem management

• Leadership

• Hospitality

• Quality assurance

• Epic

• Typing

• Guest services

Languages

• Spanish - Fluent

• English - Fluent



Contact this candidate