Graduate from West Texas A&M University with

training and experience in Scrum, Project

Management, and Agile methodologies.

Knowledgeable in a wide range of

development practices and management.

Bright critical thinker with a proven talent for

learning quickly in a results-oriented

environment. I am eager to apply my skills in a

role as a Scrum Master, Project Manager, or

Business Analyst.

Key Skills

Education

Bachelor of Business Administration - BBA in Computer InformationSystems

West Texas A&M University January 2020 - December 2022 Certifications

Certified Foundations of Project Management, Coursera 2022

Certified Data Analysis with Python From IBM, Coursera 2022

Certified Introduction to Scrum Master Training, Coursera 2022

Professional Experience

January 2021 -

January 2023

Tutor

Care.com

July 2020 -

January 2021

Clinical Nursing Student

Medical City Plano

August 2016 -

January 2019

Senior Member Service Specialist

Lifetime Fitness

SV

Sara

Vijvieh

Graduate from West

Texas A&M

University

ad2vhy@r.postjobfree.com

469-***-****

LinkedIn: www.linkedin.com/in/sara-vijvieh

-9853a0270

Critical Thinking

Scrum

Problem Solving

Data Visualization

Tableau

Databases: SQL Server

Source and Version Control: Git

Amazon Web Services

Agile/Scrum Methodology

Tools: Microsoft Excel, Photoshop,

Rapidminer

Time Management Organization

Teamwork and Collaboration

Management

Collaborated with parents and teachers to determine student needs, develop tutoring plans, and assess student progress. Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.

Worked closely with students to help develop math and essay writing skills.

Assisted students in finding useful study methods to enhance academic performance.

Assessed student progress at each session, making

recommendations that increased the effectiveness of tutoring and lessons.

Observed medical procedures to advance nursing

knowledge and prepare for more challenging experiences. Documented information about patient care, vitals, and condition markers in the computer system.

Established immediate and long-term care goals and worked with an interdisciplinary team to create plans to achieve goals.

Cared for patients in assigned units in line with the nursing process and Joint Commission standards.

Supported the personal hygiene needs of patients and monitored fluid input and output for permanent records. Managed administrative requirements to keep records up to date and complete timely forms for customer needs. Cross-trained in different internal databases and service positions to help team members meet coverage demands. Processed customer account changes with proprietary software.

Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions.

Developed, implemented, and monitored programs to

maximize customer satisfaction and manage on-site

customer service representatives.

Fostered relationships with product support staff, technical personnel, sales leaders, finance team, and executives to transform and strengthen business processes.

Collected data and information from vendors, sub-

contractors, and teammates to determine the exact costs for all aspects of each project.

Implemented creative sales and marketing strategies to assist the sales team with reaching targets.

Evaluated employee progress and compliance while

identifying areas for additional coaching by monitoring daily performance.

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