CYNTHIA WANJIKU MUHIU

Research Analysis Financial Management Strategic Planning & Management Report Writing Documentation Clerical Tasks Office Administration Customer Service Ms. Applications Information Management Records Management Monitoring and Evaluation

Cell: +254-********* Email: ad2vfo@r.postjobfree.com P.O. Box 593, Karatina, Kenya

PROFESSIONAL PROFILE

An enthusiast with knowledge in office management systems and procedures designed to help an organization grow as well as increase and sustain growth. Offers excellent expertise in strategy management, financial management, report writing, performing clerical duties, information management, and records management. Exceptionally organized and disciplined with the ability to direct others in a supportive environment to offer the best service and support to the organization. Capable to ensure compliance with the organization’s policies and procedures.

Professional Strength:

Decision-making: Makes independent decisions daily, addressing the best way to handle specific tasks.

Relationship management: Provides excellent customer service to clients and builds stable working relationships with other staff with a keen interest in supporting clients’ needs.

Organization: Ensures that all work is well arranged and determines which tasks are the most important in a given list.

PROFESSIONAL EXPERIENCE

Administrator Feb 2019 - Ongoing

Family Wonder Limited

Key Contributions:

Generating financial reports, updating account information on the database, and assisting with payroll releases to support financial operations.

Generating sales leads, handling incoming calls and account receivables, and providing commendable customer service.

Carrying out clerical duties including organizing, managing, and keeping the office running to ensure the business run more efficiently.

Coordinating and controlling all the functions in the management of the company to ensure the smooth running of operations.

Maintaining the company’s inventory by checking stock to determine inventory level, and anticipating needed supplies through processing bills.

Ensuring proper management of equipment and making sure that the staff utilizes resources most suitably and productively.

Attaché 2018

Competition Authority of Kenya - Research, policy, and advocacy department

Key Contributions:

Assisted in conducting advocacy activities such as sensitization forum presentations to help create awareness on certain issues.

Prepared preliminary screening reports to determine certain impacts that demonstrate and explain a topic to the audience.

Conducted accurate and timely economic research for undertaking more sound economic policies for boosting stable and non-inflationary growth.

Carried out risk management procedures to empower the business with the necessary tools to adequately identify and deal with potential risks.

Assisted in carrying out monitoring and evaluation of the company’s performance to build on expertise and knowledge, and help ensure transparency and accountability.

Volunteer

Arrow Way Travel and Tours

Coordinated and organized group camps for the company to increase coordination and build on the social skills of the staff.

Assisted in client planning procedures to define the requirements for the planning and scheduling to perform tasks correctly and provide consistent customer service.

Helped with the daily paperwork and company documentation to provide official information and written account of things as they happen.

OTHER EXPERIENCES

Researcher 2018 JKUAT

Clerk 2017

IEBC

EDUCATION

Bachelor’s Degree in Strategic Management 2015 – 2019

Jomo Kenyatta University of Agriculture and Technology

CERTIFICATION & AWARDS

Certificate in management strategies for people and resources

Certificate in strategic intelligence

Certificate in the Presidents Awards Kenya Bronze, Silver, and Gold level

Certificate in computer skills (word, excel, database and publisher)

Certificate in Barclays people, work, and money skills

REFERENCES

Tamina Wambui Gaka Managing Director Family Wonder Cakes Email: ad2vfo@r.postjobfree.com Cell: +254-*********

Benard Ayieko Senior Research Analyst Competition Authority of Kenya Email: ad2vfo@r.postjobfree.com Cell: +254-*********

DR. Rukia Atikiya Ph.D. Department Supervisor Jomo Kenyatta University Email: ad2vfo@r.postjobfree.com Cell: +254-*********

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