Skills

Work History

Alejandra Perez

Strong background in guest services, customer service with strong satisfaction outcomes. The ability to problem- solve along with conflict resolution in regards to customer issues, dedicated and detailed orientated. Having the ability to read, write and speak fluent Spanish would do a great asset to the organization. Bilingual

Discipline

Organization

Responsibility

Customer service

Optimism

Coordination

2023-05 - Current Custodian

Ford Book Building, Detroit, Michigan

Checked in and stocked inventory throughout facility. Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Emptied trash cans and recycling bins to keep building clean and free of germs. Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Lead a team of maintenance workers who clean carpets, furniture, walls, windows, doors, stairs, lobbies, hallways, desks, confrence rooms and restrooms. 2022-09 - 2023-01 Waitress

Don Juan Mexican, Waterford

Maintained reservations for incoming customers and large groups by phone, walk-in guests, and dining room seating.

Served as a liaison between the wait staff and kitchen to ensure efficiency for all orders both in-house and take out.

Provided strong customer service skills to all team members and outside customers. Address 48210, Detroit, MIchigan Michigan

Phone 313-***-****

E-mail ad2ve4@r.postjobfree.com

Education

Inspected all in-house service products for quality and safety, analyzed incoming supply orders.

Managed all inventory in order to provide efficient service to staff and customers. Reconcile cash drawers and receipts at the end of the shift by using POS system. 2021-07 - 2022-03 Laundry Attendant

Michigan Linen Service And Laundry, Westland, Michigan Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over [Number] pieces per shift for large $[Amount] revenue-producing business.

Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.

Followed policies and procedures for sanitization protocols as it relates to the company guidelines.

Responsible for inventory of cleaning supplies, laundry productions and deliveries. Kept track of customer laundry items by properly sorting, identifying and storing clothing.

2023-08 - Current GED

SER Metro Detroit - 9301 Michigan Ave Detroit, MI 48210