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Kelvin Mandlenkosi Mapute

**** ******* *,*********,******

+278******** ad2vd9@r.postjobfree.com

Objective

An experienced professional teacher with 7 years experience working with children,and 3 years experience as a Guest service officer and 2 year onboard ship experience at Royal Caribbean Cruiseline.I am very good in cash handling and exceptional customer service standards. Experience

Royal Caribbean Cruiseline

BASO

•Assisted in Housekeeping inventory.

•Maintained guest cabins and public areas

•Communicates with guests directly ensuring that their requests are fulfilled.

•Received Employee of the Month twice as a new hire as a recognition of my outstanding perfomance Chengeta Safari lodge

Guest services officer

•Administering Check ins and Check outs

•Resolving guests complaints calmy and effectively.

•Processing guests payments .

•Issuing keys and assigning rooms.

Tynwald Primary School

Teacher

Developed and implemented a curriculum to reinforce child development through basic skills such as identifying colours,shapes,vocabulary,essential reading and writing Ensured play room is clean and organized as per standards established at the end of each shift Developed and maintained a safe and secure enviroment,created, implementing new lesson plan,monitoring kids play educational activities

Kept the children's hygiene level by consistently tending to their needs Instructed kids in health and personal habits,maintaning and managing recored for every childand executing other tasks as assigned by the Head

Determined the activities to initiate the scheduled activity based on the ages and the needs of the childrenassigned to participate

Resolved children's concerns and redirecting behavior Mahuwe Secondary School

Teacher (History)

Planned and taught lessons to students with emphasis using English language. Assigned,coordinated and monitored perfomance of work and children activities Taught children social skills through team work and creative activities such as art,music and dance Provided avariety of learning materials and resources for use in educational activities Maintained and managed inventory control of art and painting supplies Communicated with student's families regarding their progress and challenges Engaged students in lively discussions to them European history aswell as for them to gain confidence to speak up and have their own opinions in class

Created trivia games and co-operation based projects to help 60 students to learn history and as to know other students and learn to work well in teams

Kept classroom enviroment consistence and focused on learning by establishing and enforcing clear objectives

Planned and hosted field trips per term to local and state historical monuments to get a hands on and look at the states history

Managed student behaviour inline with the schools policies and procedures ensuring the student behaviour remains inline with the school behaviour policy and taking appropriate disciplinary action were necessary

2011

2022

2023

2022

Education

Belvedere Teachers College

Diploma in Education

Royal Caribbean

Certificate Hotel Basic Safety training

Allison

Customer services skills

95%

Royal Caribbean

Certificate Crowd Management

Skills

Crowd Management Skills Networking Proficient Microsoft Office(Word,Excel,Powerpoint) Classroom Management Confidentiality Team work and time management Inventory management Lesson planning Progress reporting Conflict management

Achievements & Awards

•Employee of the Month at Royal Caribbean cruiseline Activities

•I love watching war documentaries •Camping •Drawing •Playing Football,Chess and Baseball Languages

English Shona Ndebele IsiZulu

Reference

Ryan Vickery - Chengeta Safari Lodge

Manager

ad2vd9@r.postjobfree.com

+263-**-***-****

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