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Expense Management Process Improvement

Location:
Redwood City, CA
Posted:
January 17, 2024

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Resume:

Lorraine Campos

https://www.linkedin.com/in/lorraine-c-3bab2633/

ad2vbh@r.postjobfree.com

650-***-****

Summary:

Lorraine Campos possesses a diverse and extensive professional background with a focus on administrative and expense management roles. With over a decade of expertise, she brings a wealth of knowledge and capabilities to the table:

·Expense Management Authority: Lorraine's proficiency in overseeing expenses, corporate card programs, and maintaining compliance is well-matched to the job's emphasis on expense management.

·Concur Administration Expert: She excels in Concur administration, from configuring workflows to conducting audits and reporting, making her a perfect fit for enhancing the employee expense reimbursement process.

·Corporate Card Management: Lorraine has a strong track record of managing corporate card programs, ensuring issuance, reconciliation, and reducing delinquency, aligning with the role's responsibilities.

·Training and Education Facilitator: As a subject matter expert, Lorraine can effectively train and educate users, addressing inquiries and updating training content, a critical aspect of the job description

·Analytical Proficiency: Her ability to create and analyze reports for key metrics and KPIs directly corresponds with the requirement for expense reporting and analysis.

·Process Improvement Champion: Lorraine's experience in developing process improvement initiatives is a valuable asset for making processes more efficient and scalable, a central focus of the role.

·SOX Compliance Knowledge: With her background in maintaining SOX controls and operating procedures, she ensures compliance with regulatory requirements, aligning with the job description's emphasis on this aspect.

·Multinational Competence: Lorraine's experience in multinational and global environments makes her an ideal candidate to support North America and LATAM regions, as per the job description's requirements.

·Multilingual Advantage: Fluent in English, and Spanish, her language skills provide a significant benefit in catering to diverse regions and cultures.

·Communication Proficiency: Her strong written and oral communication skills are essential for interacting with stakeholders, meeting the job description's criteria.

Lorraine Campos' rich background and skill set make her an ideal candidate for the Global Expense Analyst role, as her qualifications and experiences directly align with the job's key requirements. Her extensive experience in expense management, Concur administration, and SOX compliance positions her as a valuable asset in optimizing expense processes and ensuring policy and compliance requirements are met.

Other Summary:

·Executive Support to the Vice President of IT Strategy and Compliance.

·Used Concur for travel arrangement and expenses for VP and Directors. Heavy and intricate calendar management of SVP and C-level executives though Outlook.

·Worked closely with the Finance Department to troubleshoot purchase order, invoice, or financial system discrepancies.

·Seasonal LiveNation entertainment employee, festivals, usher and managed ticket box sales

·Vendor Management experience, tracking onboarding tasks for new hires, and knowledge of I-9’s.

·In my 10 years of experience, I have acquired skills that resulted in my strong aptitude for SOW and creating requisitions.

·Extensive professional experience Accounts Payable/Receivables. Liaison between Executives, direct reports (SVP’s), board members, and regulatory agencies

·Managed all receipts and expertise in Concur platform. I work towards cooperation rather than confrontation and being a Team Player is the key

Technical Skills:

·MS Word, Excel, PowerPoint, Outlook, SharePoint, Visio, ARIBA, Telepresence, Salesforce, MS Google docs

·Adobe Acrobat, Adobe Go, Live, Photoshop, DevTool, Databases, WebEx, Salesforce, Oracle, CATS, CyberSource, ERP, COUPA

·Travel management, Expense Reimbursement, & SAP, Mac Platform, Keynote, Concur Adminstration, CRM.

·Internet and Social Media savvy on all platforms: LinkedIn, Twitter, and Facebook

Core Competencies:

·Executive-facing roles: Executive Support to the Vice President of Strategy and Compliance, Sr. Director of Customer Operations Regulatory Strategy to Attorney, and VP of Sales & Marketing Retail. Liaison between Executives, direct reports (SVP’s) board members and regulatory agencies.

·Event Coordination: Providing onsite event support, purchasing supplies and handle catering as needed for such events, booking and managing rooms, ordering, and setting up lunches, handling logistics for conferences and speakers for the department, designing surveys and collecting metrics to monitor and evaluate the effectiveness of events.

·Marketing and Sales support: Provided support to the Sales team by coordinating the onboarding for newly affiliated sales associates, assisting agents with administrative and marketing needs, providing basic social media and marketing support, and assisting the Marketing department with website revisions.

Education and Certificate

High School Diploma, St Paul’s San Francisco, CA

IT Support Technical skills Bootcamp,Udemy May 10, 2023

Professional Experience:

Stanford University R&DE

Administrative Assistant Jan 2023-May 2023

·Receive, track, manage, property excess requests

·Assisted in the management of inventory of emergency supplies

·Extensive use of Microsoft (Word and PowerPoint) and Google Suite products

·Help coordinate fleet repairs, registrations, and other fleet related activities

·Develop, implement, and maintain programs, systems and procedures necessary to ensure the overall safety

·Ability to maintain current knowledge of and interpret, specific government agency requirements (statutes, regulations, licenses and permits) and University policies

Earthjustice Dec 2022- Jan 2023

IT Administrator

·Coordinate and communicate changes to the relevant stakeholders including HR, IT hiring managers and Operations Partners

·Train and provide guidance to IT Team on any process modifications to Employee Account Process

·Work closely with the IT Account Tech II

·Monitor the account requests as they are submitted and work with the IT tech to prioritize requests

·Confirm new hire account access with the NEAR, disabled accounts for departing employees via the DEAR and verify changes submitted through the Change form

AbbVie Pharmaceuticals May 2022 – Nov 2022

Administrative Assistant

·Provided full administrative support to Sr. Manager of facility Maintained Google calendar and screening emails, and voice messages daily

·Handled Travel and expense arrangements extensively by using Concur. Researched venues, negotiated vendor contracts, and arranged travel accommodations for participants within budget

·Monitored all Facility tickets to completion in database. Complete special projects as assigned

Microsoft Corporation Nov 2021 – Apr 2022

Administrative Assistant 3

·Manage schedules and coordinate travel arrangements and process business expenses

·Coordinate meetings and events, department financial operations, personnel operations and facility operations

·ICIMS (ATS system), PCN updates, Space Management, new hires

·Work with recruiters and making sure interviews happen. Manage Employee central

Coldwell Banker May 2021 – Dec 2021

Sales Support Administrative Assistant

·Assisted Agents with administrative and marketing needs.

·Coordinated the onboarding support for newly affiliated sales associates. Provided basic social media and marketing support.

SIE Entertainment Sony Dec 2019 – Mar 2020

Product Specialist/Admin-Net Operations

·SAP order management processing created Sales Order for Game Developers.

·Settled Credit Card payments in application CyberSource. Transferred hardware between organizations in application DevNet.

·Generated Month-end-reports for the Finance Tea. Provided direct support to Directors and Managers, VP.

·Trained employee in DevTool the order processing procedures.

Morgan Stanley – Real Estate Investing, Real Assets Mar 2019 – Dec 2019

Executive Assistant (Contract)

·Used Concur and American Express for Travel arrangements

·Maintained executive’s calendars (via Outlook) which included scheduling meetings, conference calls and handling meeting conflicts

·Utilized Excel to create spreadsheets. Supported VP Level executives in areas of Travel with American Express

·Kept up to date with office procedures and technical training as well as all policy guidelines and compliance

Gilead Sciences (Pharma) Sep 2018 – Jan 2019

Administrative Coordinator to VP of Commercial IT

·Provided full administrative support to VP of Commercial IT including proactively maintaining Google calendar and screening emails, and voice messages daily.

·Handled Travel and expense arrangements extensively by using Concur.

·Researched venues, negotiated vendor contracts, and arranged travel accommodations for participants within budget.

·Provided onsite event support at the Marriott’s and other duties assigned by Senior event manager as necessary

·Plan BE team events including weekly staff meetings, monthly All-Hands, off sites, and team-building events. Purchased supplies and handle catering as needed for such events.

Visa, Inc. Mar 2018 – Aug 2018

Executive Assistant to SVP, NA Marketing

·Managed complex MS outlook calendars for multiple C-level executives.

·Used Concur for travel arrangement and expenses for VP and Directors.

·Liaison between Executives, direct reports (SVP’s) board members and regulatory agencies.

·Created and assigned space planning seating arrangements for current and new employees.

·Provided support for fiscal operations planning and reporting activities (including annual planning, mid-year change plan).

·Computed all logistics for events for team members and vendors.

Jaunt, Inc. San Mateo, CA Jul 2017 – Feb 2018

Administrative Assistant

·Supported to a team of Scientists, Engineers & Broadcast professionals.

·Assisted the Marketing department with website revisions. Welcomed visitors in person or via phone & logged in guests as they arrive.

·Responsible for creating a fun work environment & contributing to weekly office social events for employees.

·Provided logistical & administrative support for marketing & special events at the studio and occasionally off-site.

·Assisted in VR demos with Guests and Executive Briefing vendor.



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