Human Resources Operations Analyst

KAVON ARNOLD

PHONE: 504-***-**** EMAIL: ***********@*******.*** LOCATION: GRAMERCY, LA

EDUCATION

Nicholls State University Thibodaux, Louisiana

Bachelor of Interdisciplinary Studies- College of Liberal Arts 08/2017 – 12/2021

• Minor in Social Sciences and Human Resources

• Graduated: December 2021

Results-driven Operations Analyst with 3 years of experience in optimizing operational efficiency and driving process improvements. Skilled in data analysis, project management, and cross- functional collaboration. Proven track record of identifying cost-saving opportunities and implementing strategies to enhance productivity. Strong analytical mindset, adept at leveraging data-driven insights to support informed decision-making. Excellent communication skills, able to effectively communicate complex information to stakeholders at all levels. Committed to delivering exceptional results and contributing to organizational success in the field of operations analysis.

Skills:

• Data Analysis

• Process Improvement

• Database Management

• Statistical Analysis

• Special Education Software

• Assistive Technology

• Microsoft Office/Excel/ PowerPoint

• Collaboration & Communication

• Specialized Assessments

• Individualized Education Program

(IEP)

• Payroll Software: ADP, QuickBooks,

Workday, UKG

• Time Management

• Compliance Knowledge

Professional Work History & Responsibility Summaries J.D. Meisler Middle School Metairie, LA

SPED/ Inclusion Teacher 2023-Present

• Provide direct support to students in a classroom by delivering instruction and ensuring learning through a variety of co-teaching models and strategies.

• Develop Individualized Student Programs (IEP) for students; maintain compliance with all Federal Regulations and State Policies regarding the education of students with disabilities.

• Ensure appropriate accommodations to the curriculum, lessons and learning environment. Instruction may be provided within the regular classroom setting, resource setting, and/or small classroom setting.

• Design engaging classroom activities and differentiated lessons ls so that all students may access the curriculum and benefit from the educational experience.

• Formally and informally assess the student learning (rather than relying solely on standardized curriculum) to create a comprehensive learning program.

• Set high expectations that are suitable for the students. Assessments may be differentiated based on each individual student plan. This may require developing alternative assessments.

• Work collaboratively with Lead Co-Teacher, teaching and grade-level teams and other staff, especially instructional support team, to plan, share student work and ensure that instruction is aligned with identified curriculum and standards.

Nomad Health New York, NY

Payroll Operations Analyst / Human Resource Specialist 2021 – 2023 Payroll/ Operations Analyst

• Payroll Processing: Ensuring accurate and timely processing of payroll for employees, including calculating wages, deductions, and taxes.

• Managed cross-functional projects, coordinating with various teams to streamline processes and improve operational efficiency.

• Data Analysis: Analyzing payroll data to identify trends, patterns, and discrepancies. Includes, reviewing payroll reports, reconciling payroll accounts, and conducting audits to ensure accuracy.

• Compliance: Ensuring compliance with federal, state, and local payroll laws and regulations. Staying up-to-date with changes in payroll legislation and implementing necessary adjustments to payroll processes.

• Troubleshooting and Issue Resolution: Investigating and resolving payroll-related issues, such as discrepancies in pay, tax withholdings, and benefits deductions. Collaborating with HR, finance, and other departments to address and resolve payroll-related inquiries or concerns.

• System Maintenance and Enhancements: Assisting in the maintenance and improvement of payroll systems and software. This may involve testing system upgrades, implementing new features, and troubleshooting technical issues.

• Reporting and Documentation: Generating payroll reports and preparing documentation for audits or compliance purposes. This includes maintaining accurate records of payroll transactions, employee data, and tax filings.

• Process Improvement: Identifying opportunities to streamline payroll processes, improve efficiency, and enhance data accuracy. Recommending and implementing process changes, automation, or system enhancements.

• Employee Support: Providing support and guidance to employees regarding payroll-related inquiries, such as pay stubs, tax forms, or direct deposit setup. HR

• HR Management Software: Managing personal information, salary details, passport, visa, labor card, license, employee vacation, salary increments, and handling employee details for absconding or cancellation.

• HR Documentation: Prepare various HR documents, including new hire letters, employee contracts, and corporate policies for over 200 employees.

• HR Support: Assisted the HR Manager in various human-resource related activities. Included providing counseling to employees to over 200 employees, explaining benefits, and participating in performance management processes.

• Knowledge of HR Policies and Employment Laws: Provide immediate responses to general inquiries regarding HR policies, employment laws, and compliance Baptist Health Care Pensacola, FL

Intake Specialist 2019 - 2021

• Obtained information, from patient scheduling areas/systems, for preadmission and/or patient processing.

• Ensured that patient information is current; and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.

• Completed all governmental and regulatory requirements and obtained general consent for treatment.

• Verified insurance eligibility, benefits, and patient liabilities, (co-pay/co-insurance) for defined services.

• Demonstrated knowledge of and provides general information about insurance processing.

• Obtained any necessary authorization and/or waiver for self-pay, and/or elective services. Teche Action Clinic Thibodaux, LA

Patient Access Supervisor 2017 - 2018

• Serve as first point of contact for patients and families, providing information on payment process and other procedures

• Manage a team of 4 Patient Access Specialist, including supporting continued professional development and ensuring up-to-date knowledge of clinic rules and regulations

• Reduced Patient waiting times by 23% by interviewing patients to identify and remove obstacles

Patient Access Specialist 2018 - 2021

• Gathered medical records, financials, and insurance information from patients in timely manner, and kept data organized in compliance with HIPAA

• Acquired comprehensive knowledge of relevant insurance policies, in addition to ICD-9, ICD-10, and CPD codes for surgical and procedure authorizations

• Performed general administrative tasks, escalating issues through proper channels as required.

• Obtained signatures for financial responsibility and treatment procedures from patients or guardians.

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