PROFESSIONAL SUMMARY

Highly motivated, organized, and qualified Spanish/English bilingual Professional expert with over 15 years of experience working in the administrative and educational field, managing my own businesses, as well as teaching at university level. Very capable, action-oriented, problem solver with superb leadership and communication skills that easily cultivates trusting and productive relationships.

Detailed oriented, excellent customer service, event planner and coordinator, professional capable of providing a high level of administrative, marketing and other office services to achieve corporate goals. RELEVANT WORK EXPERIENCE

Business Consultant / Independent business owner

Meta Empresarial, February 2022- Present

• Collaborate with multiple companies to understand requirements, and successfully provide solutions and recommendations to help improve processes, reduced costs, increased their revenue and enhanced overall customer experience.

• Design, planned, coordinate, market and teach educational programs.

• Make alliances with external institutes and organizations to achieve our educational programs.

• Guide Business entrepreneurs on their success journey to start their projects.

• Performed basic and important accounting functions including cash reconciliations, wire transfers, controlling expenses, checking purchase orders, customer invoicing, paying Invoices and maintaining customer account records Teacher

Universidad Autónoma de Baja California, February 2002-Present

• Prepare and implement daily lesson plans in Administration, Customer Relationship management, Sales, and human resources subjects.

• Manage classroom effectively through expert multitasking abilities and friendly professionalism to maintain a disciplined and positive learning environment. Manager / Business owner

Moga Industrial Services, September 2008 to March 2020

• Reduced and controlled expenses by optimizing on-site work processes.

• Prepared, planned, designed, supervised, managed and completed projects, resulting in a 33% increase in clients for the company in the last 6 years.

• Prepared detailed weekly and monthly project reports and present them to everyone involved to make smart investment decisions and ensure a minimum of 35% profit.

• Executed human resources functions including personnel services, Interview, hire, training, weekly payroll. Compensation and HR information systems.

• Supervised personnel with a strong and charismatic attitude, provide feedback and conduct their efforts to achieve our goals.

Office Manager

Dental Clinic, June 2003 – February 2009

• Provided Basic technical support for clients on dental services, about costs, procedures and customer inquiries. Handles 50+calls daily.

• Maximized the efficiency of administrative processes to ensure by completing paperwork promptly, ensuring proper filling of every document, and maintaining patient files and records according to regulations.

• Performed basic and important accounting functions including cash reconciliations, wire transfers, reducing and controlling expenses, checking purchase orders, and paying Invoices.

• Implemented inventory control, and standardized ordering procedures.

• Developed strong relationships with insurance, helping the company to run smoothly and on time.

EDUCATION

Master’s Degree in Administration, University UABC, Mexicali B.C., México, 2010

Bachelor’s degree in Business Administration,

University UABC, Mexicali B.C., México

High education in Human Resources, Cetys

Universidad, Mexicali B. C. México

SKILLS

• Business Strategy

• Training

• Customer service

• Cashier experience

• Process re-engineering

• Data entry and analysis skills

• Advanced interpersonal communication skills

• Complex reasoning and critical thinking abilities

• Working knowledge of general office equipment,

computers, proficiency in MS word, excel,

PowerPoint, Corel. Strong working knowledge of

different software as JD Edwards of Oracle and

digital communication platforms.

• Comfort with working in a remote and online

environment

• Able to resolve all problems efficiently

• Excellent multitasking skills

• Proficient in recruiting, wage and salary

administration skills

• Handles multiple projects assignments

simultaneously with little direction and a high

sense of urgency.

• Team leadership

ADDITIONAL WORK EXPERIENCE

• Substitute teacher, Calexico and Imperial Unified School District (2021-2022)

• Human Resource Coordinator and Training

Manager, ALPS Electric Manufacturing (1995-2001)

• Administrative coordinator, Industrial Textil Eagle Creek (1993-1995)

• High school Cheer Coach and Teacher, CETYS

Universidad (1989-2006)

760-***-****

ad2vah@r.postjobfree.com

linkedin.com/in/aldaglara

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