Warehouse Operations Customer Service

Jennifer Mendoza Gordo

Long Beach, CA, *****

562-***-****

***********@*****.***

* ** *

OBJECTIVE

Detail-oriented and highly organized professional with a proven track record in warehouse operations. Eager to leverage my experience in materials handling, inventory management, and order picking to contribute to the efficiency and success of a dynamic warehouse team. Committed to maintaining a safe and productive work environment while exceeding productivity targets. Ready to utilize my strong communication and teamwork skills to support seamless warehouse operations and ensure customer satisfaction.

SKILLS

• Materials Handling

• Inventory Management

• Order Picking

• Heavy Lifting

• Warehouse Operations

• Safety Protocols

• Communication

• Teamwork

• Problem-Solving

• Time Management

• Attention to Detail

• Equipment Operation

• Quality Control

• Adaptability

• Organizational Abilities

• Computer Skills

• Customer Service

PROFESSIONAL EXPERIENCE

Driver and Handywoman Sunrise Exterior Coating- Ogden, UT April 2016 - January 2017

• Coordinated the logistics of tools and materials, ensuring they were readily available at job sites

• Assisted in stucco jobs, providing valuable support to the construction team

• Demonstrated strong organizational skills, ensuring timely completion of tasks and efficient use of resources

• Effectively communicated with team members and supervisors to streamline workflow and meet project deadlines

• Displayed versatility and adaptability in handling a variety of tasks on-site Warehouse Team Member Golden Beverage Co LLC- Ogden, UT July 2018 - January 2019

• Proficiently performed order picking operations, accurately selecting and preparing products for shipment

• Collaborated with team members to optimize warehouse efficiency and meet productivity targets

• Adhered to safety guidelines, contributing to a secure and hazard-free work environment

• Participated in inventory management, assisting in regular stock checks and replenishment

• Operated warehouse equipment, such as pallet jacks, to facilitate the movement of goods

• Contributed to a positive team atmosphere, fostering cooperation and teamwork among colleagues

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OTHER WORK HISTORY

Cashier Carl's Jr- Long Beach, CA June 2008 - August 2011

• Provided excellent customer service to ensure a positive dining experience for customers

• Efficiently operated the cash register, processed payments, and handled transactions accurately

• Prepared and served food items adhering to company standards and hygiene regulations

• Demonstrated outstanding multitasking abilities, managing order taking, cash handling, and food preparation simultaneously

• Resolved customer inquiries and concerns with professionalism and tact, ensuring customer satisfaction

• Collaborated effectively with the team to maintain a clean and organized work environment Shift Leader Taco Bell- Ogden, UT September 2013 - May 2015

• Led a team of employees during shifts, ensuring smooth operations and high-quality service

• Trained new staff members on cash handling, food preparation, and customer service protocols

• Supervised order fulfillment and food preparation, maintaining consistent product quality

• Assisted in resolving customer complaints, ensuring a positive and friendly atmosphere

• Managed cash register operations, accurately handling cash, credit card transactions, and reconciling cash drawers

• Enforced food safety and cleanliness standards, contributing to a safe and sanitary workplace EDUCATION

General Studies A.A.- some coursework Long Beach City College- Long Beach, CA High School Diploma Lakewood High School- Lakewood, CA

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