Karen J. Demont

*** **** ****** ******* ** ***** 716-***-**** ad2v9w@r.postjobfree.com

Objective

To obtain a position to utilize both my knowledge and education along with my professional back ground to expand my knowledge and services.

Education

DEGREE DATE EARNED SCHOOL

· Major: Associate Degree RHIT

Related coursework: Associate Degree Medical Assistant DEGREE DATE EARNED SCHOOL

· Major: 2006 Trocaire College, Buffalo NY

· Related coursework: 2000 Bryant & Stranton, Buffalo NY Skills & Abilities

MANAGEMENT

· To manage a department to improve policy and procedures to ensure good customer service and work flow processes.

· Deciphering and troubleshooting services to patients and staff.

· Hands on experience using electronic and computer systems to determine problems

· Microsoft word, excel, Info Click, Health –e-Link, and electronic Medical records along with scanning.

· Outlook, Medent, Allscripts, Touchscan

LEADERSHIP

· Some core strengths are my positive attitude creating a positive work environment

· Learning Agility I am a quick leaner

· Critical Thinking Decision making skills

· Team work

Experience

JOB TITLE COMPANY DATES FROM - TO

· Medical records /Scanning Supervisor: UB Family Medicine 2010-Present

· Manage staff with ongoing updates, training, and moral

· Index internal documents to the electronic medical record

· Prep and process release of medical records

· Manage payroll time and attendance

· Yearly evaluations with staff

Page 2

JOB TITLE COMPANY DATES FROM - TO

· Front Desk Reception: Physicians Imaging Center 2006-2010

· Responsible for opening and closing the Radiology center daily

· verified patient insurance and obtain prior authorization

· Answered phones and routed call appropriately

· Scheduled appointments

· Collect copays and handled routine billing questions

· Transcribed Physicians notes

· Created new charts

JOB TITLE COMPANY DATES FROM - TO

• Medical Records/Receptionist for Buffalo Medical Group 1997-2004

• Prepped charts for clinics for their daily schedule

• File and sort documents

• Filed charts

• Answered phones

• Scheduled patient appointments

• Verified insurances and prior authorization

• Triaged phone calls