ANGELA BANKS 509-***-****

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QUALIFIED IN-HOME CARE PROVIDER

Highly personable, driven and team-oriented HCA . Known for developing excellent rapport with patients and forming long-term patient and caregiver relationships. Dedicated to providing pain management setting with both physical comfort and emotional support. KNOWELDGE AND ABILITIES

• Patient and environmental safety

• Proficient in basic patient care

• Vital signs and patient observation

• Knowledge of medical terminology

• HIPAA and patient privacy

• Excellent communication skills

• Proper documentation standards

• Effective communication

• Strong organizational skills

• Calm and levelheaded

• Flexible and willing to learn

• Energetic and physically fit

EXPERIENCE

HOME CARE AIDE

CATHOLIC CHARITIES HOME CARE Colville, WA 6/2020 – 9/2021 PROVIDENCE DOMINICARE Colville, WA 12/2019 – 12/2020 RESCARE Colville, WA 03/2017 – 11/2019

Provided routine in-home individualized healthcare assisting the elderly, disabled, and mentally ill.

Monitored and reported changes in health and mental status.

Responsible for light cleaning, cooking, running errands, and doing laundry, as well as assisting clients with bathing, showering, grooming, taking medicine and other personal hygiene tasks, also engage clients in activities like reading, social engagement with others, and group exercises.

Cared for the family’s animal's including feeding and walking them several times per day. SERVER / Kitchen Utility MORAN VISTA Spokane, WA 04/2014 - 03/2016

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.

Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.

Closed the kitchen after each shift and precisely followed closing checklist for kitchen stations. EDUCATION AND CERTIFICATIONS

Washington State Department of Health Certification HOME CARE AID Community Colleges of Spokane, Spokane, WA; General Education Diploma – High School 11/2003 ANGELA BANKS 509-***-****

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REFERENCES

Susan Hitch Catholic Charities 509-***-**** personal/ professional Timothy Wooley Vaagen Timber 509-***-**** personal/professional Donna Butterfield retired 509-***-**** personal

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