Office Manager Patient Account

PATRICIA KLEIN

Temp Rental Address: **** SW ***nd Court Dunnellon, Florida 34432 · 352-***-****

I will give you the highlights.

I went to school @ Keiser Medical School in Pompano Florida (I believe it is in Ft. Lauderdale now) I was in it for Medical Administration, and it was a two-year course.

They were just starting as an “Accredited College”, and I believe I was in one of the first graduating classes. Anyway, I came in at the very top of my class, a 4.0.

My first employment, of consequence, was @ Neil Schultz, M.D. in Margate, Florida, near Fort Lauderdale. I started when I was 23 years old, and worked there for almost 12 years. I started with his practice as a “front office girl”, my friend as a “back office girl” and the physician. I helped him start his whole office from putting in a computer system, setting up his affiliations with insurance companies, filing insurance claims, collecting money, and handling the employees, PTO, paychecks, etc. (as they were hired) I left there with the title of “Office Manager”.

My parents were not doing well medically, and lived in Northern Florida. I came up to the Gainesville Area to seek employment, in 1998, and landed a job as a “Patient Account Representative” with Fresenius Medical Care. I commuted and worked here on the weekdays, and went home on the weekends (about 5 hours) This went on for about 6 months until we found somewhere to live, we liked.

I worked there from 1998 until 2010, within the first two years, I was promoted to “Senior Patient Account Representative” with almost 30 employees under myself and another “Senior”.

I know how to bill, collect, verify, prepare write offs, prepare indigent waivers, and basically was a teacher to most all of our patients. I was well liked and the employees respected me.

I also traveled to several Billing Groups throughout the US, to teach them how to do just about anything, mostly how to navigate through setting up the billing, verifying, collecting, and accounts receivable/payables, in a “Billing Group”. Of course, this was prior to Covid, and Telehealth. I flew to Chicago, New Orleans, Texas, and just about everywhere in Florida.

Anyway, I adopted two little boys in 2010 and took small jobs, until 2017.

I then came back into the company in 2017, as a “Unit Secretary”. I have covered several facilities since being back, when “Covid” hit and there was not enough staff. At that time there really were not “Remote Jobs” until the last couple of years.

I could bring a lot experience, and great customer service to this position, I won’t let you down, thank you for considering me.

Patricia Klein