586-***-****

ad2v89@r.postjobfree.com

DETROIT, MI

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

LEADERSHIP SKILLS

TECHNOLOGY PROFICIENCY

RISK MANAGEMENT

BACHELOR’S DEGREE

WAYNE STATE UNIVERSITY

2015-2020

BACHELOR’S DEGREE IN BUSINESS

MANAGEMENT

HIGH SCHOOL DIPLOMA

ADVANCED TECH ACADEMY

2009-2013

HIGH SCHOOL DIPLOMA IN BUSINESS

ASSISTANT PROPERTY MANAGER

PREMIER PROPERTY MANAGEMENT - DETROIT, MI

Assists in managing all aspects of a building’s occupancy and maintenance. Communicates with tenants regarding property-related issues. Coordinates with tenants and third parties to address maintenance and facility needs.

Collaborates with property management team to produce advertising materials. Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy. Processes applications and conducts credit checks. Collects monthly fees and maintains records of payments and rental activity. Prepares budgets and financial reports.

Dedicated Operations Manager with 6 years of experience in overseeing and optimizing business operations to drive efficiency, productivity, and profitability. Adept at implementing strategic initiatives, leading cross- functional teams, and streamlining processes to deliver exceptional result. Expertise in supply chain management, team leadership, and process optimization. Known for strong analytical and problem-solving abilities, with a focus on delivering high-quality products/services while adhering to strict timelines and budgets. Seeking an opportunity to leverage my operational expertise to contribute to the success and growth of a dynamic organization.

T I F F A N Y H E A R N

O P E R A T I O N S M A N A G E R

MORTGAGE LOAN PROCESSER

ROCKET MORTGAGE - DETROIT, MI

2019 -2021

Application Review: Reviewing the loan application submitted by the borrower. Ensure that all required information and documentation are included and that the application is complete and accurate.

Document Collection: Collect all necessary documents from the borrower, such as pay stubs, tax returns, bank statements, and other financial records. Credit Report Analysis: Obtain and review the borrower's credit report to assess their creditworthiness.

Verification of Information: Verify the information provided by the borrower, including employment history, income, and assets.

Appraisal and Title Work: Coordinate the ordering of property appraisals and title searches.

OPERATIONS MANAGER

CITGO GAS STATION / SOAP’S CAR WASH - DETROIT, MI

2017-2023

Hiring, training, and supervising gas station staff, including cashiers, attendants, and maintenance personnel.

Scheduling shifts and managing employee work hours. Managing the station's finances, including cash handling, deposits, and reconciliation of sales.

Ensuring compliance with local, state, and federal regulations related to fuel sales, environmental standards, and labor laws.

Managing relationships with fuel suppliers, product vendors, and service providers. Overseeing the use of point-of-sale (POS) systems for transactions. FINANCIAL ACUMEN

CONFLICT RESOLUTION

CONTUNIOUS IMPROVEMENT

GENERAL MANAGER

WE’VE GOT BRUNCH - WEST BLOOMFIELD, MI

Hiring, training, and supervising restaurant staff, including servers, bartenders, cooks, and support staff.

Scheduling shifts and managing labor costs while ensuring adequate staffing levels. Managing inventory levels, ordering supplies, and maintaining proper stock levels to meet demand.

Identifying areas for improvement and implementing strategies for growth. Monitoring food quality and consistency to ensure that it meets the restaurant's standards.

2021-2023

2023 - PRESENT

Contact this candidate