Lacoya Scott

Optician

Houston, TX *****

ad2v5f@r.postjobfree.com

+1-832-***-****

Authorized to work in the US for any employer

Work Experience

Optician/Optometric Assistant

Today's Vision - Houston, TX

December 2019 to Present

• Check patients in and out

• Verify insurance

• Process orders

• File insurance claims

• Collect copays

• Pretesting

• Contact lens teaching

• Frame selling and adjustments

Optometrist Medical Office

Dr. Christine Tyler - Houston, TX

June 2019 to July 2019

Medical Front Office Associate/Optician

* Greeted patients as they come in the office

* Scheduled patients appointments, and updated recent contact and insurance information in the system

* Verified patient insurance for medical services

* Collect Copayment

* File insurance claims

* Filed and prepared charts for the following business day

* Filled and dispensed optical orders and made frame adjustments

* Assist patient with frame and lens selections

* Performed frame measurements on patients

* Answered phones and and screened triage calls

Electronics Team Lead

Target Stores, Inc - Houston, TX

May 2007 to June 2019

* Managed electronics department customer service team

* Balanced cash register receipts at closing

* Consistently managed inventory to optimize sales

* Met existing and new product stocking deadlines

* Maintained security for high value electronics to minimize inventory loss

* Cashiering

Optical Associate

Lens Crafters - Sugar Land, TX

November 2018 to May 2019

* Assist Patients in selecting eyeglass frames and lenses

* Analyzed and interpreted a Patients written Prescription

* Checked and verified optical Insurance

* Scheduled appointments and updated system with most recent contact and insurance information

* Performed eyewear adjustments and eye measurements

* Completed daily administrative task and maintained eye wear display Office Manager

Dedicated Home Health - Houston, TX

December 2005 to May 2007

* Optimized scheduling patient visits to efficiently utilize nurses

* Managed payroll accounting

* Audited patient charts

* Managed office operations

Education

General Studies

Houston Community College - Houston, TX

2012 to Present

Certificate

Remington College - Houston, TX

1999 to 2000

Skills

• RETAIL

• CUSTOMER SERVICE

• OPTICAL

• OPERATIONS

• MICROSOFT OFFICE

• Front Office

• Front Desk

• Front desk (Less than 1 year)

• Insurance Verification (Less than 1 year)

• Cash Handling (10+ years)

• Schedule Appointments (1 year)

• Officemate (Less than 1 year)

• Reception

• Reception

• Medical Scheduling

• Medical Office Experience

• Medical Records

• Ophthalmology

• Customer service

• Sales

• Retail sales

• Ophthalmology

• Office experience

• Computer literacy

• Leadership

• Analysis skills

Links

http://www.LinkedIn.com/in/LacoyaScott

Assessments

Attention to detail — Completed

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Electronic health records: Best practices — Completed June 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Areas of Expertise

* Customer service operations * Optical services experience

* Medical services experience

* Microsoft Office

* Retail department management

* Officemate

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