MILADIE COSME

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Noted for strong professionalism and communication skills. Highly efficient, hardworking, enthusiastic, respectful, and an excellent team player. Ability to work in high pressure environments as well as provide administrative support at an executive level. WORK EXPERIENCE:

AGENCY 1 SPORTS Deerfield Beach, FL

Director of Personnel 1/2022 - Present

● Manage all travel accommodations for personnel

● Process payments for incoming invoices

● Maintain financial records for agency expenses

● Prepare and distribute invoices accordingly

● Prepare weekly management excel reports

MTI AMERICA Pompano Beach, FL

Reservation/In-take Specialist 6/2021 – 10/2023

● Receive inbound/make outbound calls for Worker’s Compensation claims

● Schedule diagnostic: DME (Durable Medical Equipment), physical medicine, dental, transportation/translation appointments

● Also, reassuring our customer’s wellbeing, while providing the best customer service GOLDSTEIN LAW GROUP Plantation, FL

Legal Assistant 4/2021 – 9/2021

First Party Property Insurance Defense

● Prepare legal documents for electronic filing with the court

● Draft Discovery Responses, Motions, Notices of Filing Interrogatories, Notices to Produce, Request for Admissions, Notices of Objection, Stipulations and Proposed Orders

● Respond to all inquiries within 24 -48 hours

● Scheduled Hearings, Home Inspections and Court Reporters RESNICK & LOUIS, P. C. Fort Lauderdale, FL

Paralegal/Personal Injury Insurance Defense 2/2020 – 3/2021 First Party Property Insurance Defense

● Prepare Subpoenas Duces Tecum, correspondences, and draft legal documents for electronic filing with the court

● Draft Discovery Responses, Motions, Notices of Filing Interrogatories, Notices to Produce, Request for Admissions, Notices of Objection, Stipulations and Proposed Orders

● Create new physical and internal database files within 24-48 hours

● Communicate with all Providers, Hospitals, Insurance Companies, Employers to obtain medical, billing/financial, employment and/or radiology films and/or records

● Process invoices for payment through the Accounting Department

● Prepare billings using Tabs Software

UNIVERSAL PROPERTY & CASUALTY

INSURANCE COMPANY Fort Lauderdale, FL

Legal Assistant in House Counsel/First Party Property 11/2018 – 2/2019

● Maintain Attorneys calendar

● Schedule meetings, hearings, depositions, mediations, and examinations under oath

● Draft and E –File Notice of Appearance and Designation of Email Addresses, Motions, Notice of Taking Deposition, Pleadings, Stipulations and Proposed Orders

● Review Notice of Service and Summons/Complaints

● Create new physical and internal database files within 24-48 hours

● Respond to all inquiries within 24 -48 hours

MILADIE COSME

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STELLAR PUBLIC ADJUSTING SERVICES Miami, FL

Legal Assistant/Claims Manager/First Party Property 6/2017 – 12/2018

● Deliver a customer-focused claims experience through proactive correspondence while maintaining a full caseload in a fast-paced environment

● Liaison between the insurance company and the client

● Collect evidence to use in preparing claims Contact EMS, Mold Experts, Roofers, Plumbers, Insurance Company, Engineers, etc. for estimates, reports and proposals

● Contact clients regarding repair receipts, invoices, proposals, Personal Property Inventory Forms and photos Prepared Supplemental Demands, Proof of Loss, Response Letters, Reopen Claim Letters Undisputed Amount Letters, Notice of Appraisal, Demand for Appraisal and Statement of Loss Prepared claims for Mediation, Examinations Under Oath, Appraisal or Litigation (if applicable) Managed over 100 claims KAUFMAN ROSSIN & CO. Fort Lauderdale, FL

Administrative Assistant 10/2014 – 7/2016

● Oversee and manage litigation calendar for court hearings, trials, depositions, mediations, and meetings

● Scheduled hearings, depositions, mediations, and meetings

● Tasked with drafting various correspondence and completing IRS forms

● Processed expense reports in a timely manner in accordance with company policies

● Created and submitted expense reports and reimbursement checks accordingly

● Developed professional relationships with partners, directors, attorneys, staff, and client

● Created binders for court hearings, mediations, depositions, and trials. LAW OFFICES OF THOMAS W. MOTE II AND JOEL D. ROBRISH Miami, FL Legal Assistant/Paralegal/Criminal/Civil/Immigration Defense 2/2012 - 4/2014

● Assisted with daily inquiries from clients, attorneys, family, staff and public

● Scheduled client interviews, hearings, mediations, meetings, and depositions

● Prepared, reviewed, and e-filed all notices, motions, pleadings, and orders

● Prepared clients for appointments and interviews

● Organized and maintained Attorney’s calendars and prepared mailings

● Managed judicial calendar

● Requested and managed medical records as well as handling all faxes and voicemails LAW OFFICES OF THE PUBLIC DEFENDER CARLOS J. MARTINEZ Miami, FL Legal Secretary Felony Division/Criminal Defense 8/2006 – 2/2011

● Trained new division secretaries

● Assisted with daily inquiries from clients, attorneys, family, staff, and general public

● Entered data into the internal computer system

● Scheduled client interviews and depositions

● Prepared, reviewed, and e-filed all notices, pleadings, motions, and orders

● Prepared clients for appointments and interviews

● Organized Attorney’s calendars, prepared mailings and handled high call volumes

● Managed judicial calendar

● Generated weekly audits for staff and supervisors BLUE CROSS BLUE SHIELD OF MASSACHUSETTS Quincy, MA Claims Adjuster/Third Party Liability Representative 3/2001-10/2005

● Investigated all third-party claims

● Adjusted claims according to rules and regulations in accordance with client’s benefits

● Answered inquiries from customers, attorneys, and other insurance carriers

● Managed case files from inception to close

LANGUAGE SKILLS

Fluent in English and Spanish

EDUCATION

Eastern Nazarene College, Paralegal Certificate Quincy, MA 6/2005

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