Customer Service Internet Sales
Resume:
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Sheila Jones
Morristown, TN 37813
Cell 423-***-****
E-mail: *****.********@*****.***
CAREER OBJECTIVE: To obtain a career that will challenge me and allow me to use my
education, skills and past experiences in a way that is mutually beneficial to both myself and my
employer and allow ability to learn new processes for future growth and advancement.
Education:
Southern West Virginia Community College
Associate in Applied Science
2008
Experience/Work History
Healthstar Referral Coordinator May 2017 to June 2023
Prior authorizations for Six Providers on outpatient hospital procedures and in office procedures,
getting prior authorization for medications, scans, scheduling referrals, scheduling patients for test
that is require for their treatment, Communicating with Veteran’s Administration, pulling their referrals
from HSRM that number is above 500 patients pulling the Va, records and scanning into their chart,
No other person in the office deals with any of the above, answering incoming calls, pulling medical
check out patients, collecting reports and test results for upcoming appointments, collecting
payments, daily deposits. Also am the go to person in the office, If the hospital has anything that is
required for the patient such as Cardiac Clearance and surgery is in two days had to make sure the
patient is set to get cleared for the upcoming procedure. So extremely high pressure. If it takes 12
hours to get my cases approved will put 12 hours or whatever it takes to make our office goes as
scheduled.
Steamers Express Office Manager Sept. 2007 April 2017
Submitting bids and contracts focus on customer satisfaction; excellent customer service skills while
forming working relationships with customers: collection accounts, payroll, account payables,
accounts receivables. Internet Sales and financing on heavy equipment, schedule shipping order for
sold items, Title work for various states internet sales and marketing, heavy equipment sales
Paul Miller Ford Sales - Finance Mgr. Dec.2001-Sept.2007
Finance Mgr., Sales, Internet Sales — average 20 plus units each month, Assure the financing on
vehicles whether it is a primary loan or a secondary finance company, also dealt with people in open
and closed bankruptcy cases, extremely strong customer base, monthly goals set with performance
Reference:
Debbie Stump Jefferson City, TN 865-***-****
Chasity Sellars Morristown, TN 865-***-****
Chandra Christian Morristown, TN 423-***-****
Priscilla Gass Morristown, Tn 423-***-****
Kim Irwin Morristown, TN 423-***-****
Contact this candidate