Haley Suarez-Christensen

Arlington Heights, Illinois, United States

ad2v2w@r.postjobfree.com

linkedin.com/in/haley-christensen-ba0620269

Experience

Support Associate

Arlington Heights Park District

Jun 2015 - Mar 2020 (4 years 10 months)

• Responded to customer issues to provide immediate resolution and improve retention.

• Attended meetings and took meticulous notes to disseminate to participants.

• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

• Directed customer communication to appropriate department personnel.

• Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.

• Supervised set up of conference rooms for corporate meetings and other events. Seller

Arlington International Racecourse

Jun 2021 - Sep 2021 (4 months)

• Provided exceptional service to high volume of daily customers.

• Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.

• Assisted customers during selection process and helped choose perfect products to meet individual needs.

Customer Service Specialist

Kohl's

Aug 2020 - Apr 2021 (9 months)

• Maintained positive working relationship with fellow staff and management.

• Shipped packages and received goods and materials under guidance of company's procedures.

• Handled returns of damaged products to respective suppliers, following corporate return policies. Childcare Provider

Self Employed

Sep 2022 - Present (7 months)

• Great communication and active listening skills between the children and parents.

• Patience and positivity when helping the kids with homework, and when they’re upset come up with creative ideas and fun activities to stay positive and lighten the mood.

• Responsible for picking up the kids from school, and driving to practices, and appointments.

• Caring and empathy when the kids are sick or if they’re upset.

• Reliable and flexible to work at different hours, and make sure to be there if extra help is needed. Haley Suarez-Christensen - page 1

Front Desk Receptionist

Heritage Tennis Club

Oct 2021 - Nov 2022 (1 year 2 months)

• Handled payment processing and provided customers with receipts and proper bills and change.

• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

• Received incoming calls and coordinated with staff to fulfill customer requests.

• Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.

• Answered telephones and greeted visitors to assist, answer questions and direct.

• Prepared daily shift close reports and balanced cash register to accurately reflect all transactions. Education

Harper College

Associate's Degree, science

2017 - 2019

Elmhurst University

Bachelor of Science - BS, Psychology

Aug 2021 - Dec 2022

Skills

Microsoft Office • Microsoft Excel • Zoom • Academic Writing • Slack Haley Suarez-Christensen - page 2

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