Alexander Ray Morgan

Kissimmee, FL Phone: 689-***-****

ad2v2s@r.postjobfree.com

OBJECTIVE

To acquire a position to utilize the security networking skills and knowledge obtained with an Associate’s degree in computer and information science.

SKILLS

• Proficient in Microsoft (Excel, PowerPoint, Word)

• Report Writing

• Note Taking

• Guest Relations/Customer Service

• Computer Assembly and Installation

• Software Installation

• Active Directory Management

• Server Management

• Communication Skills

• Microsoft Office

• Windows 11, Windows 10, Windows 8, MacOS, Linux, Android, iOS

• Virus Protection

• Security/ Maintenance

• Security Backup and Monitoring

• Leadership

• Teamwork

• System & Hardware Troubleshooting

EDUCATION

FullSail University Winter Park, Florida

Currently working on bachelor’s degree for Game Development ECPI University Virginia Beach, VA

Associates in Computer and Information Science - Concentration in Cyber and Network Security WORK EXPERIENCE

Spring Venture Group Work from Home 09/2022-Current Sales Specialist

• To assist potential clients with connecting with a licensed Insurance agent

• To give advance notice of a potential client to a licensed Insurance agent

• Verify all potential client’s information is correct and accurate before connecting them to a licensed Insurance agent

SITEL Group Work from Home 08/2020-09/2022

Product Specialist

• To assist with knowledge of all products associated with the assigned campaign.

• Provide clients with expert guidance and explanation of their products for the assigned campaign.

• Provide call center support while working from home

• Provide customer service skills and having the ability to empathize and instill confidence for each assigned campaign

Alexander Ray Morgan

2

Grandover Resort and Conference Center Greensboro, NC 10/2018-03/2019 Security Officer

• Patrolled all areas of the Resort and Conference Center such as guest sitting areas and parking structure

• Assisted all guests on property with room access and any safety requirements

• Responsible for writing reports on any issues that arose while on duty

• Reported all daily tasks done while on duty in the Daily Patrol Log which included reporting any hazards that needed to be addressed by a supervisor

• Monitored the CCTV of all guest vehicles entering and leaving the resort to maintain the safety of the guest and all areas on the property

SMX (Energizer Plant 1) Asheboro, NC 11/2017-12/2017 Plant Worker

• Responsible for inspection of all batteries on the production line by searching for any damages to the product coming out the machine.

• Packaged batteries in appropriate sleeves then place them into boxes to be shipped.

• Prepared boxes for shipping with packaged batteries stacked onto a pallet that would be placed on a truck by forklift.

Securitas Greensboro, NC 03/2016-08/2018

Security Officer

• Responsible for the safety and security of areas for Wells Fargo Silas, Walmart, Evonik, CenterPoint and Dillards

• Protected clients’ property and valuables by making sure all valuables were locked and secured at the end of the day.

• Oversaw employees to make sure they were in their designated areas

• Monitored the access gate and CCTV to make sure that there were no unauthorized entries into the facilities.

• Reported all incidents that took place onsite such as injuries and unauthorized access to supervisor at the end of each shift.

• Patrolled all designated areas located on site either on foot or in company vehicle

• Checked all individuals who came onsite for proper authorization and gave access to all who were authorized to enter the facility.

Universal Studios Orlando Orlando, FL 03/2014-12/2014 Security Officer

• Responsible for the safety of guests who entered the theme park

• Assisted guests with inquiries about the theme park

• Patrolled all areas of the theme park either on foot or in company vehicle

• Monitored access to the backstage areas keeping unauthorized guests out

• Reported all incidents that took place in the theme park to supervisor at the end of each shift. CERTIFICATIONS

American Heart Association

First Aide CPR and AED Certified

Alexander Ray Morgan

3

North Carolina Private Protective Services

Registered Unarmed Security Certified

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