RODERICK SHELTON

Douglasville, Georgia ***** 770-***-**** ad2v2l@r.postjobfree.com

Summary

Personable and dedicated experienced professional with extensive experience in sales, management, and. IT industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Skills

Storage Procedures

Stock Control

Database Updating

Discrepancy Resolution

Storage Management

Audit Support

Records Management

Cost Control

Application Installations

Software Updating

Technical Support

Service Desk Support

Strong Communication Skills

Troubleshooting and Diagnostics

Inventory Control Systems

Call Management

Computer Diagnostics

System Maintenance

Customer Service

Business Forecasting

Sales Tracking

Budget Development

Market Knowledge

Recruitment

07/2020 to Current

09/2018 to 05/2020

01/2018 to 05/2019

09/2014 to 01/2017

Experience

Inventory Control Specialist

Flowers Baking Co., LLC

Conducted regular physical inventories of warehouse stock and reported discrepancies. Developed strategies to reduce excess inventory and improve overall efficiency. Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.

Managed a team responsible for day-to-day operations associated with the company's warehousing activities. Receive and count stock items, and record data manually or using a computer. Account Manager (Sales)

Rent-A-Center, Inc.

Developed and maintained relationships with key accounts to ensure customer satisfaction. Created comprehensive reports on account performance and presented them to senior management. Resolved customer complaints in a timely manner.

Verified and approved rental sales while increasing stores customer base. Collect payments on past. due accounts and delivery and installation. Provided technical support to customers when needed. Leasing Manager

Premier Storage Solutions

Investigate complaints, disturbances, and violations and help resolve problems following management rules and regulations.

Coached, mentored and trained team members in order to improve their job performance. Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards. Provided leadership during times of organizational change or crisis situations. Ensured compliance with all applicable laws, regulations, industry standards. Information Technology Help Desk Technician

US Army

Provided technical support to customers via phone, email, and in person. Created user accounts on computer systems and maintained user profiles. Assisted users with password resets and account lockouts. Installed and troubleshot hardware, software, and peripheral devices for end users. Verified that software applications were installed correctly. Investigated issues with malfunctioning hardware or software components. Performed system backups according to established procedures. 05/2014

Douglasville, GA

Education and Training

High School Diploma

Douglas County High School

Associates: Healthcare Manager And Technology

DeVry University

Contact this candidate