Supply Chain Operations Manager
Resume:
JAMES MITCHELL
Cordova, TN *****
*******.**@*****.***
SUMMARY
A strategic, forward-thinking professional with a demonstrated track record as a Manager, Supervisor and Safety Specialist with over 15 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
SKILLS
Managing large teams
Excellent Management Skills
PC skills Excel, Word, Kronos, SAP, TCP, WMS, Blue Yonder, Oracle, Power point and KPI
Ability to articulate thoughts and ideas in a professional manner.
Results Oriented
Effective project management
Contract Management
Labor Relations
P&L Management
Production
Performance Monitoring
Organizational Management
Operations Management
Cross-Functional Communication
Supply Chain Distribution in 3PL
EXPERIENCE
SUNLAND LOGISTICS SOLUTIONS
Operations Manager 06/2022 to Current
Manage team of 7 direct report, over 120 hourly employees
Increased profitability by improving inventory efficiency audits
Audit inventory went from 47% to 97% accuracy
Effectively improved Key Performance Indicators (KPI) from 52% to 95% ensured all Service Levels (SLA) exceed expectations
Collaborate with 3 cross functioning team to ensure timely delivery of projects
Effectively handle multiple client requests simultaneously while managing priorities to ensure sound decision-making in a fast pace environment.
Perform 'ride a-longs', ensuring route drivers operate, work safely, efficiently, productively, to deliver a high level of customer service
Oversee, participate the maintenance of Driver Qualification & DOT Log Files, Vehicle Condition Processed reports for all route drivers, equipment
Ensure DQF, DOT Logs, VCR were accurate and complete for DOT compliance
Analyze Metrics to ensure performances exceed expectations for production, delivery, quality cost, safety, morale with utilization of scorecards
Responsible for budgeting and contributed to the business plan by developing short-term, long-term cost strategies
Enforced Culture Ownership through safety audits for the entire organization
Develop strong relationships with vendors, customer relationships, new industry developments
Provided positive leadership skills with the ability to effectively communicate, collaborate with stakeholders at all levels of the organization
Manage daily routes/schedules of shipments and deliveries, lead, guide, and direct dock associates to include setting targets, monitoring performance, providing coaching, counseling, documentation
Perform new hire onboarding activities, including timely completion of the document, new hire orientation
Successfully help teams grow, learn while coaching, developing leaders
Help managers with employee performance development, recognition, compatibility, employee progression / readiness
Years experience proficiently multi-tasking in a fast-paced environment with the ability to make strong business decisions.
DHL SUPPLY CHAIN
Outbound Supervisor 01/2021 to 06/2022
Supervised over 50 hourly associates by providing leadership, training, motivation, team development
Oversee, performed supervisory tasks associated with warehousing distribution, inventory, auditing inventory management control
Provided strong leadership skills, ability to effectively communicate, collaborate with stakeholders at all levels of organization
Conduct interviews for new hires
Ability to work in a fast-paced environment and anticipate the needs of a changing landscape
Maintained strong relationships with warehouse management and staff members, while executing company objective
Provided set targets for direct dock associates, monitored performance, provided coaching, and counseling
Experience with Parcel, LTL and FTL shipping modes preferred
Enforced compliance with policies and procedures
Demonstrated working knowledge of OSHA regulations, EEO practices/policies.
Computer skills, Outlook, Excel, Kronos and intermediate in WMOS, Blue Yonder.
ASPLUNDH TREE EXPERT LLC.
Regional Production Supervisor of Operations 01/2000 to 01/2020
Managed team of 10 direct reports, over 300 employees
Enhanced regional branch performance by implementing proven management processes to increase revenue
Negotiated & solidified contracts with Tennessee utility companies for $107,000.000
Implemented long term & tactical budgets in collaboration with management team
Reviewed & approved plans to control budget spending, labor & material efficiency, and utilization of new technology
Oversee & participated in the maintenance of driver qualification & DOT Files, vehicle condition reports
Recruited, hired, trained personnel, working to establish key internal functions, outline scope of positions for organization
Spearheaded operational procedures, processes to improve efficiency, optimize operations
Developed processes to save on costs, prevent losses
Led weekly meetings with regional staff to review progress, address challenges, drive timely task completion
Devised, executed training plans for new, existing staff to support competency compliance
Regulated all safety, health & environmental procedures, policies, practices
Ensured all equipment was safe to exceed, DOT requirements
Responsible for selecting and maintaining qualified personnel in various positions and recommending compensation for them
Guide employees by interpreting policies, goals, purposes of the organization for subordinates create maintain employees' work schedule.
Demonstrated working knowledge of OSHA regulations, EEO practices/policies.
EDUCATION AND TRAINING
HIGH SCHOOL DIPLOMA 03/1985
Melrose High School, Memphis, TN
Managed employee training for 10 new hires over a period of twelve month offering continuous guidance and mentorship on best practices and while providing constructive feedback.
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