Customer Service Data Entry

Taliba Hannibal-El

Chesapeake, VA *****

**********@*****.***

+1-757-***-****

Extensive training in

• Customer Service

• Sales

• Legal analytics

• Insurance licensed in all states

Authorized to work in the US for any employer

Work Experience

Customer Preservation Specialist

Progressive - Mayfield Heights, OH

August 2022 to November 2023

Customer Retention

Customer Service

Resolutions

Education

Bachelor of Science in Criminal Justice

Strayer University-Virginia - Remote

January 2021 to Present

Associate's degree in Social Sciences

Camden County College - Blackwood, NJ

January 2000 to August 2003

Skills

• Customer service

• Sales

• Data Entry

• Research

• Microsoft Office

• Microsoft Powerpoint

• Administrative Experience

• Computer Skills

• Live Chat

• Communication Skills

• Account Management

• Microsoft Outlook

• Salesforce

• Typing

• Analytics

• CRM Software

• Upselling

• Insurance Sales

Certifications and Licenses

Insurance Producer License

November 2023 to Present

Property & Casualty Insurance- Licensed in all states Driver's License

January 2000 to December 2025

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