Las Vegas, NV *****

702-***-****

ad2uz7@r.postjobfree.com

SUMMARY

Highly-motivated employee with

desire to take on new challenges.

Strong worth ethic, adaptability and

exceptional interpersonal skills.

Adept at working effectively

unsupervised and quickly

mastering new skills.

SKILLS

• Problem-Solving

• Time Management

• Customer Relations

• Crew Management

• Workspace Organization

Ashlie Gilbert

EXPERIENCE

October 2015 - Current

Commercial / Residential Painter Las Vegas and Surrounding area Las Vegas, NV

January 2014 - August 2014

Territory Sales Executive GK Services Las Vegas, NV June 2013 - January 2014

Vacation Sales Representative Hilton Grand Vacations Club Las Vegas, NV

• Cleaned walls and removed old wallpaper or paint.

• Prepared surfaces for painting, including filling holes and cracks in walls. Applied primer coats, sealers, and other preparatory coatings as needed.

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• Repaired drywall imperfections before painting began.

• Applied paint with brushes, rollers, spray guns, or other applicators. Performed minor carpentry work when necessary to prepare wall surfaces for painting.

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• Protected furniture and floors with drop cloths during painting process. Maintained a clean workspace free from debris throughout the duration of the project.

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Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.

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Erected scaffolding, boomlifts, scissor lifts, swing stage or set up ladders to work above ground level.

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Completed diverse repairs on commercial and residential buildings and equipment.

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• Managed expenses and time to maximize productivity. Liaised with clients and product development team to recommend product improvements.

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• Consulted with customers to gain feedback and improve deliveries.

• Expanded business, developed revenue and managed market gains.

• Initiated sales process by preparing contracts and drafting proposals. Built relationships with key decision makers at various organizations within the assigned territory.

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Collaborated with cross-functional teams such as marketing and operations departments to develop effective sales strategies.

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Presented product demonstrations and training sessions for customers on a regular basis.

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• Negotiated contracts and agreements with clients to maximize profits. Conducted regular visits to existing customers to ensure satisfaction with products and services and identify new opportunities.

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Managed customer accounts to attain sales goals and distribution targets.

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• Presented products and services to meet client business needs. Developed strategies to increase overall profitability of the organization's vacation packages.

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October 2011 - June 2013

Experienced Coordinator Hilton Grand Vacations Las Vegas, NV July 2006 - October 2011

Marketing Reservation Coordinator Hilton Grand Vacations Las Vegas, NV

• Managed inventory levels of all travel products sold by the organization. Asked open-ended questions to best understand client needs and determine best travel offerings.

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Computed costs of travel and accommodations using calculator, computer or quote package tour's costs.

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• Provided product demonstrations to potential customers

• Greeted customers and provided them with product information. Conducted training and development sessions for new hires and existing employees.Monitored customer feedback and Assisted in developing strategies to increase customer satisfaction ratings and improve overall guest experience.

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Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.

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Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

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• Built and maintained productive relationships with employees. Maintained client accounts by obtaining, recording and updating personal and financial information.

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Scheduled space or equipment for special programs, meetings and conferences.

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• Took reservations from patrons by phone or online. Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.

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Created and maintained accurate records of departmental activities, business trips, flights, car rentals, including budgets, personnel documents and project timelines.

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Discussed job performance problems with employees, identifying causes and issues to find solutions.

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• Recruited, interviewed and selected employees to fill vacant roles. Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.

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• Organized team events to promote a positive work environment. Assisted with the preparation of presentations for senior management meetings.

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• Monitored inventory levels and ordered additional supplies as needed. Facilitated communication between different departments in order to resolve issues quickly.

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• Delegated work to staff, setting priorities and goals. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

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EDUCATION AND TRAINING

August 2018

Associate of Applied Science Painting And Wallpapering International Union of Painters Allied Trades, Las Vegas, NV

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