Engineering Manager Senior Sales

Douglas D Field

**** ***** ****, ******, ***** **248

Cell - +1-972-***-****

ad2uye@r.postjobfree.com

Introduction –

A Senior Sales Engineering Manager with a specialization in pre-sales for a comprehensive suite of cyber software solutions, including Endpoint Protection Platform (EPP), Endpoint Detection and Response (EDR), Secure Service Edge (SSE), Information Protection, Extended Detection and Response (XDR), Unified Endpoint Management (UEM), and Crisis Event Management, primarily catering to the Commercial Sector. With an extensive background spanning over 20 years, I bring a wealth of diverse experience in information systems, communications security, network security protocols, and cybersecurity to the role.

Experience –

BlackBerry, Sr Sales Engineering Manager – July 2022 – November 2023

As a Senior Sales Engineering Manager with a proven track record in the cybersecurity and endpoint management industry, I have successfully led a team of Senior Sales Engineers in driving technical sales strategies for cutting-edge Cylance Cyber Solutions, Unified Endpoint Management (UEM), and Critical Event Management. My role extends beyond merely managing my team; I am the catalyst that bridges the gap between technical and business aspects, ensuring that our prospects and customers fully comprehend the value of BlackBerry solutions.

I meticulously document technical requirements, use cases, testing parameters, and success criteria, facilitating the seamless execution of proof-of-concept projects. Moreover, I have established effective communication channels with prospects and customers, facilitating solution procurement and ensuring their satisfaction.

My responsibilities also included nurturing relationships with BlackBerry Channel and Partners, a crucial component in our business ecosystem. I have played a pivotal role in educating and training these partners on our solutions and upcoming features, empowering them to better serve their customers.

In my capacity as a manager, I'm deeply involved in each engagement my team undertakes, offering guidance, technical expertise, and ensuring exceptional customer interactions. I have taken the initiative to implement programs that challenge my team's technical skills and promote their career growth. My leadership style not only drives business results but also fosters a culture of excellence and innovation within my team.

BlackBerry, Sr. Sales Engineer – March 2018 – July 2022

In my role as a Senior Sales Engineer, I bore the responsibility of spearheading all technical discussions, demonstrations, and proof of concepts throughout the sales cycle. This multifaceted role involves covering the entire spectrum of Cylance Cyber Solutions, Unified Endpoint Management (UEM), and Critical Event Management offerings across mobile and desktop platforms, encompassing corporate and BYOD scenarios. Moreover, it entailed a comprehensive assessment of their impacts on back-end infrastructure and security concerns. I engaged with stakeholders at all levels of the customer's business, from C-level executives down to functional and technical leaders, ensuring a holistic understanding of their unique needs and objectives.

BlackBerry (formerly Good Technology), Senior Technical Solutions Manager - February 2016 – March 2018

As a Senior Technical Solution Manager, my role entailed spearheading all technical discussions, demonstrations, and proof of concepts throughout the entire sales cycle. I would navigate the intricate landscape of various mobile and desktop platforms, encompassing corporate and BYOD scenarios, while also addressing the associated impacts on back-end infrastructure and security posture. I actively engage with stakeholders at all echelons of the customer's organization, from C-level executives to functional and technical leaders, and other vested stakeholders.

Good Technology (formerly BoxTone), Senior Solution Architect, April 2014 – February 2016

In my role as a Senior Solution Architect at Good Technology, my primary focus is to support current customers, partners, and prospective clients in meeting their enterprise mobility security and management needs by harnessing the capabilities of Good's product suite. This support extends across a spectrum of activities, including product demonstrations, thorough customer use case assessments, hands-on lab and production pilot implementations, and the development of comprehensive enterprise architectures.

I held the responsibility of leading and orchestrating all technical aspects, discussions, and architectural considerations throughout the entirety of the sales cycle. This encompasses a comprehensive understanding of mobile platforms, spanning both corporate and BYOD scenarios, as well as the evaluation of their implications on back-end infrastructure and security protocols. My role also involved engagement with stakeholders at all levels of the customer's organization, from C-level executives to functional and technical leaders, in addition to various interested stakeholders.

Symantec (formerly Odyssey Software), Principal – Mobile Architect, June 2011 – April 2014

As a Principal Mobile Architect at Symantec, my primary objective is to facilitate the fulfillment of enterprise mobility security and management needs for both our current clients and prospective customers, harnessing the power of Symantec Mobile Products. Given the dynamic business landscape, organizations grapple with internal demands to provide secure corporate data access within the constantly evolving mobile environment.

I held the responsibility of leading discussions and showcasing how Symantec's solutions can effectively address these enterprise mobile security and management requirements. My role involved engaging with stakeholders at all tiers of the customer's organization, from C-level executives to functional leaders.

Enterprise Mobile, Director, Presales Operations and Senior Mobility Architect, August 2007 - June 2011

In my capacity as a Director of Presales Operations and a Senior Mobility Architect, my primary aim has been to design and craft mobility solutions that empower customers to realize their unique business goals and objectives. Given that mobility technology is relatively new, customers often face challenges in articulating their specific goals and requirements.

My role involves engaging with various facets of the customer's business, including IT, Mobility, Stakeholders, Business Line Owners, and C-Level executives. Through these interactions, I worked diligently to discern the precise goals and requirements that will pave the way for a successful and effective mobility implementation.

Getronics, Director, Consulting and Transformation Services (GCTS), October 1999-August 2007

Senior System Architect - Wang Global, May 1997- October 1999

Computer Specialist GS-334-13, July 1989 – April 1997

Revenue Agent GS-512-11, July 1987 – June 1989

Education-

Texas Tech University BBA Accounting – 1987

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