Customer Service Accounts Receivable

* ** *

Jordin Will

814-***-**** ************@*****.*** 2712 Greencrest Dr, Erie, Pennsylvania

Summary

Ability to follow through with promises and easily adapt to changes in business needs

Shift manager with 2 years of experience supervising multiple teams of employees, organizing work schedules,

updating procedures and policies, and performing customer service activities such as accounts receivable, billing, and

payroll

* Personable cashier/sales who works well with others and multitasks well

Experience

Joumeys Erie, PA

Manager Assistant 08/2022 - 03/2023

* Maintained a clean and safe work environment.

* Provided customer service and was involved in training new team members each month

* Continually updated a leadership resume and honed skills by participating in various management training

Splash Lagoon Indoor Water Park Erie, PA

Lifeguard (Seasonal) 01/2022 - 12/2022

* Developed relationships with new staff members, and assisted existing staff members in their career development

* Attended and chaired board meetings and executive committee meetings, leading to the adoption of an action plan by the

board

* Offered strong customer service skills, keeping customers satisfied

Skills

Customer service, Communication skills, Time management, Guest services, English, Leadership, CPR, fast learner

Education

McDowell High School Erie, PA

Diploma 06/2023

* Graduated —3.0+ GPA

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