Dedicated AML compliance and financial crimes analyst with over 5 years in financial service industry with specialization in AML compliance and financial crimes. Experienced in the generation of reports for Investigations and Enhanced Due Diligence. Proficient in transaction monitoring activities to enhance risk assessment and transaction reviews to prevent fraud and financial crimes activities. Highly skilled at reviewing accounts; preparing /producing reports on financial status, financial verification, and document authentication.
QUALIFICATION HIGHLIGHTS
Knowledge of TSYS, PALNET, oracle, and Lexis Nexis, and SAS
Analytical skill (Excel, Word, PowerPoint and Pivot).
Organization - Self-motivated, extremely detailed oriented, well organized, and a team player with the ability to work independently with minimal or no supervision
Communication - Excellent verbal and written communication skills and possess strong work ethic and positive team attitude.
Adaptability – Comfortable with change, strong understanding and commitment to the requirements of confidentiality.
Multi-tasking - Capability to manage organization resources, solve problems, multitask under a fast-paced environment and report all results in a timely manner to achieve the departmental goal.
PROFESSIONAL EXPERIENCE
Senior AML Analyst April 2022 – Dec 2023
AML RightSource, Mississauga, ON.
Transaction monitoring of assigned accounts to assess potential suspicious activity on the account, such as money laundering.
Identify data anomalies as they relate to AML initiatives, AML/BSA regulations, and industry best practices for AML/BSA analysis.
Assist other members of the Compliance Unit, data management efforts, and other company employees to maintain and implement the most effective means of meeting the company's AML and other transaction analysis and reporting requirements
Work effectively with multiple complex data sources and technical analytical tools/resources.
Work and contribute in a team-oriented and collaborative environment to improve the analytical and reporting processes.
Independently assist analysts with workflow items and administrative tasks as they arise
Complete complex work assignments with minimal supervision and feedback
Identify areas for efficiency and provide actionable feedback to leadership
Coach analysts on the most efficient means for completing their required tasks
Ability to assist with advanced tasks as necessary, including communication with clients, assigning analyst work, analyzing production data, and creating client specific job aids and training tools
Adhere to and comply with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), as well as adhering to company policies and procedures and client requirements.
Other duties as assigned
Blockchain AML/Analyst Jan 2022 – April 2022
Hays, Toronto, ON
Conducted Blockchain Analysis on Coinbase platform including cryptocurrency transaction monitoring, alert triage, and SAR preparation for risk mitigation to reduce fraud, understand counterparty risk, and satisfy AML requirements.
Reviewed transactions and alert activities for Money laundering activities, identifying red flag issues and escalating within AML framework for further investigation
Managed queue of alerted cases and escalations for risk review that included interactions with Darknet Markets, Scams, Terrorist Financing, OFAC, Child Exploitation, as well as various AML scenarios, Blockchain screenings, and High-Risk IP address investigations
Conducted quality control on analysts to ensure account reviews and narrations are up to standards
Inform analysts of their mistakes and provide feedback on how they can improve on future account reviews
Demonstrated KYC requirements, perform research, and articulated findings in a clear, concise manner that include relative supporting documents
Quality Assurance (QA) reviews the completed cases for accuracy, completeness, and decisioning
Assessed the research, documentation, investigations, and monitoring conducted and provided a report of findings ensuring the correct resolution decision was made
Provided coaching feedback to fraud investigators and other analysts
Met and exceeded production targets of at least 6 accounts/cases per day
Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
Senior AML Analyst Dec 2020 – Jan 2022
AML RightSource, Mississauga, ON.
Transaction monitoring of assigned accounts to assess potential suspicious activity on the account, such as money laundering.
Identify data anomalies as they relate to AML initiatives, AML/BSA regulations, and industry best practices for AML/BSA analysis.
Assist other members of the Compliance Unit, data management efforts, and other company employees to maintain and implement the most effective means of meeting the company's AML and other transaction analysis and reporting requirements
Work effectively with multiple complex data sources and technical analytical tools/resources.
Work and contribute in a team-oriented and collaborative environment to improve the analytical and reporting processes.
Independently assist analysts with workflow items and administrative tasks as they arise
Complete complex work assignments with minimal supervision and feedback
Identify areas for efficiency and provide actionable feedback to leadership
Senior Financial Crimes Analyst Aug 2018 – Dec 2020
BMO Financial Group, Toronto, ON.
Timely execution of instructions received from AML Compliance officer
Performed process analysis and communicated recommendations to management.
Assess alerts for potential money laundering risks in the Bank.
Identify data anomalies and escalate as appropriate to compliance officer.
Identification and classification of clients using Enhanced Due Diligence (EDD) reporting.
Ensure timely identification and monitoring of suspicious activities and transactions.
Start an investigation of suspicious or irregular activity using developed skills, such as: KYC, Spending patterns, geolocation, customer history, IP addresses and regularity of activity
Apply Periodic reporting of suspicious transactions in line with anti-money laundering regulation.
Receives consultation calls/email as a subject matter of expert on an internal employee hotline from other lines of businesses including branches
Capable of using good sense of judgement to make decisions on accounts with suspicious activity
Fraud Response Officer (Contract full time) Feb 2018 – Aug 2018
Manpower, Toronto
Responding to incoming inquiries worldwide, from both merchants and customers, regarding referred, declined and/or unusual authorization requests
Utilizing sophisticated neural network fraud detection software (e.g. Vcas, PRM and TSYS), review all authorizations for potential fraudulent occurrences.
Determining the legitimacy of cardholder and/or authorization request to accurately approve or decline credit card activity while minimizing fraud losses and customer impacts.
Multitasking through customer’s account for memo’s or fraud related flags in order to optimally service the customer
Performing outbound calls to review transactions that become flagged for follow up through our fraud system.
Identifying possible fraud trends as well as, assisting in the implantation of fraud detection
Customer Service Representative (Ecommerce) Aug 2017 – Feb 2018
Teleperformance, Toronto
Always provide excellent customer service on inbound calls & when am required to call the customer back.
Follow up to customer inquiries by taking specific action in a timely manner.
Familiar with billing inquiries by assisting customers with issue relating to billing.
Problem solve to help customers resolve issues on first call resolution.
Instructs, explains and provides solutions to customers regarding their products, ordering, shipment and delivering.
Provide inside Sales to new customers and Up Sells to existing customers.
EDUCATION
Diploma in Business Management 2016
Lambton College, Toronto
CERTIFICATION
Certified Anti-Money Laundering Specialist In-view