MARIANNE NICOL

Port Orchard, WA ***** 425-***-**** ad2uxe@r.postjobfree.com

Accomplished Technical Project and Product Manager offering 20 years of experience across industries. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results. Project Leadership

Schedule Management

Strategic Planning

Technical Project Planning

Resource Coordination

Agile Project Management

Stakeholder Relations

Vendor Management

Cross-functional Team Coordination

Change Management

Product Roadmapping

Product Manager - PMO Technologies, 12/2019 - Current Russell Investments – Seattle, WA

Communicated effectively with team members to deliver updates on project milestones and deadlines. Developed product documentation to communicate upcoming features and products to internal teams. Communicated project plans and progress to key stakeholders and project contributors. Coordinated project planning and execution with team members and team leads. Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.

Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance. Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements. Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.

Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Prioritized roadmap in order to achieve product goals and metrics. Coordinated design meetings and decisions with internal departments and teams. Spearheaded collaborative efforts to bring products to market. Analyzed metrics to measure product performance.

Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.

Mentored local personnel on best practices and protocols to maximize productivity. Global Infrastructure and Security Program Manager, 12/2019 - 08/2023 Russell Investments – Seattle, WA

Created Global threat awareness, training and avoidance communication program. Creation of targeted cybersecurity awareness campaigns and collateral - infographics, videos, fact cards, posters, directed at global employees.

Created mass communication materials on specific threats phishing, ransomware, horme network security. Created and ran companywide Phishing Derby for phishing threat training Selection and distribution of on-line LMS Quarterly training and associated compliance reporting Special Cybersecurity events to improve program participation - Lunch and Learns, hosting events such as Security fairs and contests

Compliance reporting, and KIP analysis for improvements Provide support to the compliance audit and assessment efforts to include external third-party auditors with evidence collection and upload, auditor interview support, and auditor walk-throughs of policies, procedures, and related compliance and security documentation. Creation and maintenance of Global Cybersecurity Learning Hub – internal on-line resource for Associates to access all materials, news and topics of interest to promote engagement and top of mind awareness around security

Manage 40+ Infrastructure project program cross functionally for Global Technology Team annually Project Manage directly complex, global implementations as needed. Technical Project Manager, 07/2018 - 11/2019

TrueBlue

Project Management responsibility for Cloud Migration Program in 2019 Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance. Hands On creation and execution of cross functional approach for overall data migration effort out of multiple data centers

Lead Project Manager for 2019 datacenter consolidations This role included all planning, cross functional communication, reporting, budget control and cost forecasts, resource acquisition, contract negotiations, all software license reviews Responsible for all cross communications and planning with national and international Application Development teams for their major application AWS Cloud migration This involved architecture reviews, analysis, planning, development and testing for ~35+ on-premises Corporate applications.

Senior Technical Project Manager, 02/2018 - 04/2018 Procom Consulting, T-Mobile

Communicated project plans and progress to key stakeholders and project contributors. Partnered with project team members to identify and quickly address problems. Establish project plan, Sprint Planning, Reporting, Status Tracking and Communications for the Non-Functional Program requirements

Facilitate the end to end (capture to testing) implementation of Non-Functional Requirements as required for Postpaid Billing

Work with Program Agile Leads to provide a process that ensures that Non-Functional requirements for Security, SOX and other key Operational functions are planned, designed and executed with quality. Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.

Senior Technical Project Manager, 01/2016 - 04/2016 Tek-Systems, T-Mobile – Bellevue, WA

Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications. Communicated project plans and progress to key stakeholders and project contributors. Partnered with project team members to identify and quickly address issues. Managed a combined $46 million budget for two Customer Billing projects Produced Project Schedule and Status Reports

Managed Vendor Testing team for Business Acceptance Project Put on Hold in April 2016

Principle Consultant, 01/2015 - 01/2016

Fusion Solutions - Ericsson

Position effectively driving the complex Change Order Scope definition process; working closely with the system owners and/or business analysts to accomplish this critical work Achieving realistic Change Management plans by consulting with management and review Change Requests to determine goals, time frames, budgetary requirements, process and procedures for accomplishing the project, staffing requirements, and allocation of resources Communicating and driving Change impacts, standards and procedures for project tracking, reporting and documentation to Executive Leadership at T-Mobile and Ericsson Provide leadership and direction to all the teams involved with the Change Request process Developed Change Management tools and track project-related costs and expenditures using Access and SharePoint with SharePoint Designer

Possessing and using excellent analytical skills, flexibility, ability to plan and organize, responsiveness, creativity.

Technical Delivery & Project Manager, 11/2013 - 01/2015 ProKarma - T-Mobile – Bothell, WA

Drafted status reports for clients to illustrate ongoing accomplishments and reassure customers of compliance with planned milestones.

Created and monitored compliance with delivery schedule milestones to support consistent progress toward internal goals.

Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.

Partnered with project team members to identify and quickly address problems. Communicated project updates to stakeholders at all levels. Development Manager, 12/2011 - 10/2013

Meteorcomm – Renton, WA

Led team of 15 developers in analysis and rebuild of software from conception through implementation. Monitored resource allocation, budget development and personnel recruitment for multiple projects. Managed individual projects simultaneously for product lifecycle development. Monitored product pricing and legal requirements.

Directed product development efforts using industry-specific tools to increase sales and overall company productivity.

Trained staff during demonstrations, meetings, conferences, and workshops. Senior Technical PMO Manager, 07/2011 - 12/2011

Blue Nile – Seattle, WA

Assessed business requirements to create focused solutions. Maintained authoritative knowledge through continued education and ongoing training. Improved systems with addition of new features and infrastructure. Developed diagrams to describe and lay out logical operational steps. Managed troubleshooting efforts for published content, assigning team members to correct performance issues and malfunctions.

Coordinated with developers and designers to confirm websites are user-friendly, visually appealing and optimized for SEO.

Senior Manager, 04/2010 - 07/2011

T-Mobile USA, Inc

Technology Manager, 01/1998 - 01/2004

AT&T Wireless

Program Manager, 01/1995 - 01/1997

University of Washington

Master of Science: Communications, 07/1993

Cornell University - Ithaca, NY

Bachelor of Arts: Communications/Psychology, 12/1989 University of Washington - Seattle

Project Manager Masters Certification

Stevens Institute of Technology

Cybersecurity Awareness Communication IT Program ManagementBudget Management Organizational Communication Digital Marketing Data Analysis and ProjectionsRisk Management Continual Process Improvement System Performance and Operational Sustainment EDUCATION

CERTIFICATIONS

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