Mary Chong

*** ******** *****, *******, ** ***** 276-***-**** ad2ux5@r.postjobfree.com

EXPERIENCE:

United States Census Bureau 4/2019-8/2020 Intake Specialist

Explained the objectives of surveys and their procedures to people who were to be interviewed

Interpreted interview questions to assist people in understanding them and provided eloquent answers

Assisted people in filling out survey forms and explained items on survey forms

Double-checked information on survey forms or information pads to ensure the accuracy of information

Gathered and reported any issues that may arise while attempting to obtain valid data

Compiled, recorded and coded information derived from specified forms into a predefined database

Ensured that the supervisor was kept informed of completed assignments and progress

Analyzed the authenticity of the information provided by ensuring direct contact with each family member within a family

NC State Vocational Rehabilitation Program 11/2017- 7/2018 Assignment: American Red Cross – Smithfield, NC

Provided office support to Smithfield Branch of the American Red Cross

Called and emailed prospective volunteers as part of the Volunteer Screening Process

Made calls to potential blood donors and schedule them to donate at varies sites

Processed paperwork for general volunteers and their assignments

Made reminder calls to blood donors

Data processing with the Financial Department

Global VIP Screening

Bethesda Baptist Church 6/2014- 9/2016 Childcare Worker (Volunteer)

Provided child care for children ages 3 years old through third grade

Assisted children with self-care activities

Ensured children’s safety

Tazewell County Public Library 10/2009 – 10/2010 Circulation Specialist

Helped patrons find and use library and electronic resources and provided technical assistance

Answered routine telephone or in-person reference inquiries when necessary

Processed print and non-print library materials to prepare them for library collections

Reserves, circulated, renewed and discharge books and other materials

Cataloged and sorted books and other materials and returned them to shelves, files or other designated storage areas

Processed inter-library loans for patrons and updated patron’s records on computer

Collected fines and responded to complaints about fines

United States Census Bureau 04/2010 – 08/2010 Crew Leader Assistant

Compiled and recorded results or data from interview or survey, using computer or specified form

Reviewed data obtained from interview for completeness and accuracy

Explained survey objectives and procedures to interviewees

Met with supervisor daily to submit completed assignments and discuss progress

Collected census takers time sheets and mileage records to compute the Information to submit for payment

Occupational Enterprises, Inc. 12/2006 – 04/2009 Career Development Counselor (Workforce Development Professional)

Directed activities of staff members and volunteers

Collected timesheets and processed them for payment to employees

Conducted drug tests for employee screening and job sites

Prepared and maintained records and case files through case management

Implemented and evaluated staff, volunteer or community training programs. Established relationships with other agencies and organizations in community to provide on-site job coaching or internships to help clients adapt to work environments

Participated in job development and placement programs, contacting prospective employers, placing clients in job and evaluating the success of placements

Transported clients to appointments and any other location as needed

Held job clubs monthly to assist clients with resume writing

Evaluated the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively

Conducted vocational testing for the Virginia Employment Commission and case management for the Department of Corrections

EDUCATION:

Emory and Henry College – Emory, Virginia Bachelor of Arts, Psychology 5/2006

Southwest Virginia Community College – Richlands, Virginia Associate of Arts, General Studies 5/2003

Southwest Virginia Community College – Richlands, Virginia Associate of Arts, Human Resources, 5/2001

TRAINING:

Addiction and Substance Abuse Studies Appalachian Institute of Addiction Studies; Frontier Health 120 Hours Completed 2008-2009

Workforce Development Professional Certification Virginia Employment Commission 2006

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