MACMILLAN CARTER
*****************@*****.*** 818-***-**** Los Angeles, CA 90042
Objective:
Seeking entry-level positions to expand professional growth opportunities while utilizing my knowledge, capabilities, and skills to exceed any employer expectations.
Summary of Skills
·Vital signs
·Medical Front office procedures
·Using Billing Software
·Typing Data Entry, Phone Techniques
·Insurance Verification, billing, & collections
·Excellent skills on meeting deadlines
·Proven team player abilities.
·Ability to work in any environment
·Attention to detail
·Problem Solving skills
·Self-oriented
·Ability to multitasking.
·Safety Practices
·Sound time management abilities.
·Extremely organized.
·Works well under pressure. Ability
·Ability to adapt to challenges to best fit the company needs.
·Accurate Documentation skills
·excellent customer service skills.
·Critical Thinking
·Devoted to give every customer a positive experience.
·Data Entry
·Knowledge in NextGen1 and NextGen6
Knowledge
·Medical Terminology
·Medical Insurance claims processing
·Human Anatomy & Physiology
·Medical laws, OSHA, HIPAA
·Medical Records Management
·ICD 10 & ICD 9
Experience
Angeles Community Health Center
Medical office specialist
Lyft Los Angeles, CA
Driver Helper
02/2021 – Current
Veyo
Driver Helper with patients
Transporting patient for their various medical appointment.
02/2020- present
Medical front office procedures
Using Billing Software
Typing, Data Entry, phone Techniques
Insurance Verification, billing, & collections
Patient Referrals and Authorization
Scheduling patient appointment
·Nonemergency medical transportation. Transportation to medical, dental, mental health, or substance use disorder appointments, and to pick up prescription and medical supplies.
·Dropping off and picking up dialysis patients
·Helping with New drivers intake
·Mapped routes and specific locations using local road knowledge and GPS software.
American Protection Group Apg
Los Angeles, CA
Security Officer
06/2017 - 10/2020
·Guarded restricted areas to prevent unauthorized entry.
·Addressed problems quickly and reported clear information
·Followed established security, safety procedures, rules, policies and regulations.
·Monitored premises and recorded activity in daily officer reports.
·Secured personnel and premises by inspecting buildings and patrolling property.
·Verified photo IDs and tickets to allow guests passage.
·Completed incident reports to record security or loss prevention incidents.
·Documented security-related situations and submitted in-depth reports to superiors.
·Reported safety hazards for remediation response.
·Checked footage and live feeds from cameras for trespassers and criminal activity.
·Screened visitors and employees for weapons and contraband
·Enforced security regulations and escorted non-compliant individuals to private areas for processing.
·Surveyed property to prevent and identify vandalism or disarmed alarm systems.
·Sounded alarms, called police department in presence of unauthorized persons.
·Provided friendly and professional assistance to employees, visitors and customers.
·Monitored building and property entrances and exits to detect intrusions Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.
Education and Training
UEI College
Medical office specialist
Pasadena City College Pasadena, CA
Associate of Science
Arizona state university
Bachelor’s degree in health science In-progress