Carmen Diaz 321-***-****
*************@*****.***
Skills
Strong professional, analytical skills, problem-solving abilities, work well under pressure, ability to multitask, self-starter, and organized Fluent in English and Spanish Professional Experience
Bartender/Server, Courtyard by Marriott,Long Island City,NY June 2023 - Present
Prepared the bar for service by ensuring all necessary supplies, garnishes, and equipment were readily available
Skillfully crafted a wide range of cocktails, paying attention to detail and taste to exceed guest expectations.
Provided recommendations from the menu and took orders, delivering appetizers promptly and in an appealing manner.
Bartender/Server, American Airlines Flagship Lounge, Queens,NY July 2021 –December 2022
Prepared and served a variety of cocktails, beers, and wines to customers in a timely and efficient manner while maintaining a high level of quality and presentation
Maintained a clean and organized bar area, ensuring that all equipment and supplies were well-stocked, sanitized, and in good working order
Customer service skills by actively engaging with customers, anticipating their needs, and addressing any concerns
Bartender, Radisson Hotel, Queens, NY March 2016 – March 2020
Provided a welcoming atmosphere for all visiting guest
Advertised on food and drink specials
Created mixed alcoholic and non-alcoholic beverages
Bussed dining area and stocked designated areas
Processed payments and balance cash receipts/prepared cash deposits Restaurant Supervisor, Crowne Plaza Hotel, New York, NY January 2005 – February 2007
Maintain order on the floor
Dynamic leadership and team builder, consistently motivating others toward success Welcome guests to the hotel
Serve and wait on guests
Education
Certificate of Completion, Tips Certificate
Certificate of Completion, Restaurant Management