Liz Cetroute

Peoria, AZ *****

ad2uv7@r.postjobfree.com

+1-623-***-****

Self-starting experienced strategist with a history of success in Administrative Support, Office Management, and Reception as well as a strong background in Data Integration /Entry and Medical Billing & Coding.

Work Experience

Data Integration Coordinator

Lucid Motors - Tempe, AZ

October 2022 to November 2023

1. Coordinates database syncing between Salesforce, SAP, Transportation Management and other systems to ensure data is clean, accurate, and up to date. 2. Conduct periodic quality assurance checks of data to confirm accurate entry processes. 3. Develops and maintains written documentation on all integration procedures. 4. Remains informed on software updates, upgrades, and additional services that may affect integration. 5. Troubleshoots data issues with stakeholders, submit support tickets, monitor bug status and advocate for software solutions

6. Assist program staff with queries and exports of data. 7. Prepares and maintains a variety of records and reports related to assigned activities. 8. May be required to develop or maintain custom solutions in productivity software applications including Word processing, Excel spreadsheets, and database management program MS Access. 9. Utilizes data privacy and security protocols to ensure system and data integrity, including analyzing underlying causes of problems.

Accounts Receivable Specialist

Vann Engineering - Phoenix, AZ

October 2022 to October 2022

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.

• Creates invoices according to company practices; submits invoices to customers.

• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.

• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.

• Creates reports regarding the current status of customer accounts as requested.

• Researches customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.

• Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis.

Database Specialist

HonorHealth

September 2019 to September 2022

• Promoted special projects to enhance operations

• Efficiently credentialed all initial and reappointment applicants in a timely fashion

• Pull verifications for applicants (OIG, DEA, NPI, etc..)

• Provided excellent customer service to practitioners, managers and teams as evidenced by satisfaction surveys

• Assessed physician background and legitimacy.

Provider Data Specialist 1/28/19- 6/25/20

TriWest Healthcare

• Process provider data inventory within expected timeline, accuracy and production targets.

• Identify, research, and analyze issues received to determine appropriate handling. Resolve provider data correction requests in a specified time frame. Manage daily follow up of provider data correction requests and issues to ensure databases are current and accurate.

• Develop, maintain and process reimbursement terms ensuring correct claims payment and downstream processing.

• Review provider contract language and identify when contract is out of compliance. Process provider contracts, run reports and respond to inquiries regarding contract compliance issues; image and index contracts and return images to network subcontractors; conduct quality assurance activities to ensure image quality and completion of image activities.

• Reviews provider applications and verifies that each meets the VA credentialing criteria.

• Reviews provider applications for accuracy and completeness and follows-up to obtain missing information materials in a timely manner in accordance with department standards.

• Queries primary sources, as applicable, to verify provider credentials and qualifications.

• Prepares files for review by the Credentialing Committee

• Maintains current credentialing, directory status information in CACTUS (provider database.)

• Represents the Credentialing Unit at Credentialing Committee meetings as needed.

• Achieves and maintains required department credentialing timeframe standards.

• Professionally and concisely communicate in writing and by phone, information and/or instructions for updating and correcting databases.

• Assist in the development and update of protocols and procedures.

• Coordinate with internal departments for provider database related issues Data Entry/On boarding Specialist

Credit Consultants

August 2018 to September 2018

• Created credit summaries for Credit Consultants

• On boarded new clients to Credit Repair Program

• Answered incoming calls/transferred calls to appropriate rep

• Collected credit card information and entered into Credit report cloud system

• Charged credit cards for payments

• Reached out to clients in regards to rescheduling consolations, recharge payments, and overall program status

• Worked closely with credit repair team on Zoho system

• Extensive data entry and auditing of Zoho system

• Assisted clients with pulling their credit reports online (30 minute process)

• Scheduled clients for intake or consultation appointments with credit repair team

• Troubleshooted system errors and clients complaints Data Entry Team Lead

FieldWorks Campaign LLC

March 2018 to July 2018

• Validated 217-600 signatures per day

• Recorded intake petitions batches

• Analyzed petitions for fraud, and accuracy

• Trained new hires on Policies, and the Field Works Data Entry System

• Assisted director with petition sorting, data entry, scanning, invoices, proofreading, editing, in conjunction with Clerical/ Administration duties

Personal Assistant

Howard C Estes - Chandler, AZ

November 2015 to May 2017

Assisted client with all ADL activities, personal overall grooming care, financial management, household chores, transportation coordination of doctor visits and various outings for client, responsible for maintaining, file reports of client's personal daily informational data. Googler

Googler

Dixon Golf - Tempe, AZ

April 2015 to September 2015

• Event research - potentially planning multiple types of events to include: golfing, fundraisers, golfing trips, and/or charity events.

• Collected charity information

• Submitted current information into data system

• Created/deleted, and updated events into system. Administrative Specialist

College Hunks Hauling Junk - Tempe, AZ

April 2014 to February 2015

• Confirmed scheduled jobs and entered work order notes.

• Followed up with clients

• Created excel spreadsheets for employee bonus tracking.

• Entered bank deposit information into company database.

• Bank deposit errands

• New hire management

• Inventory recording/shopping.

• Filing

• Answered incoming calls

• Collected/charged credit card payments

• Recorded royalties

• Created network campaigns/sent out monthly emails Education

BA in Medical

Rasmussen College - Minneapolis, MN

2009 to 2011

Certified Nursing Assistant

Everest Institute - Eagan, MN

2006 to 2006

Skills

• Excel

• Word Processing

• Powerpoint

• Publisher

• French

• Creole

• Quickbooks

• Medical Coding

• Medical Billing

• Administrative Experience

• Databases

• Research

• Medical Records

• Microsoft Outlook

• Clerical Experience

• Medical Terminology

• Epic

• Typing

• Data entry

• Computer skills

• Basic maths

• Order entry

Languages

• French - Expert

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