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Hospitality Operations Manager

Location:
Sicklerville, NJ
Posted:
January 17, 2024

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Resume:

MATTHEW POGOZELSKI

**** ******** ****, ********* *.J. 080**-***-*** 5004 ad2uuj@r.postjobfree.com

PROFESSIONAL SUMMARY

Seasoned, accomplished management professional with 20+ years' progressive leadership and development experience boosting bottom lines across diverse multiple outlets, restaurant, banquet and country club environments. Dedicated to training high performance personnel to deliver exemplary results. Team oriented managerial approach to departmental goals.

CORE COMPETENCIES

Team Leadership & Development ~ Financial Reporting & Analysis ~

Business Planning & Development ~ P&L Analysis ~ Operating Cost Controls ~ Project Management ~

Banquet Sales~ Food & Beverage Coordination ~ Overseeing Supplies Purchasing ~ Inventory Management ~ Marketing Strategies ~ Quality Control ~ New Product Research ~ ABC Regulation Compliance ~

~ Strategic Planning ~ OSHA Compliance ~ Company Policy and Training Manuals

Phoenixville Country Club 2018 to November 2023

Membership owned private country club established in 1915 with 350 members. Member fine dining with seating for 200 in multiple outlets. Banquet facility for 150, 60, 40 and 25 guests.

General Manager

Responsible for restructuring of all facets of operations. Worked directly with the board to re-establish chairs and committees. Controlled revenues and expenses within a year to be profitable. Responsible for all day-to-day operations of the club.

Morningstar Golf and Hospitality 2017 Matthew Galvin 908-***-**** x 100 Owner

The Shore Club, NJ

An equity member owned an 18-hole private golf club. Banquet facilities for 200. Grille style pub with dining for 100.

General Manager

Assigned by Morning Star Golf and Hospitality to transition and re-brand Wildwood Golf to The Shore Club. Guided department heads and established cost control methods, procedures, accounting practices and day to day operations. Oversaw structural renovations.

Trump National Golf Philadelphia, NJ 2010-2017 Eric Quinn 856-***-**** GM

Privately owned and operated,18-hole, Donald Trump golf facility with full-service dining for 200, banquet facility for 200, meeting rooms, hospitality cart, full-service pool and cabana.

Food and Beverage Manager

Responsible for all operations of dining facilities, valet and reception. Coordinate special events with Banquet Managers, Executive Chef and key personnel. Develop and administer operating budgets, policy and procedures for food and beverage operations.

Laurel Creek Country Club, NJ 2004-2009 N/A All Management Changed

Membership owned equity country club. Amenities include catering operations, meeting rooms, pool and cabana, and two dining rooms with seating for 120.

Restaurant Manager

Command all daily restaurant operations: supervise, train and mentor managers, supervisors, and personnel. Develop and administer operation budgets; manage sales and cost controls. Devise marketing strategies to boost sales. Ensure compliance with all ABC, state and federal regulations. Prepare monthly, departmental P/L reports. Drive efforts to ensure patron satisfaction.

19th Hole Management, NJ, 2000 - 2004

Privately owned public golf course with an outsourced food and beverage operation that manages the requirements for White Oaks Country Club. Dining for 50 inside and 100 on the patio, catering for up 170.

Food and Beverage Director

Purchased supplies, food and spirits for entire operation. Created ala carte menus, catering and outings. Controlled all departments of food and beverage. Trained both BOH and FOH personnel. Boosted sales by cultivating an excellent reputation for quality and service.

CCI Enterprises, NJ 1996 - 2000

Hardshell Cafe, 9th and Market, Philadelphia\CCI Enterprises

General Manager

JDZ Reef & Beef, Cherry Hill\CCI Enterprises

Kitchen Manager

Scargos on Main, Marlton\CCI Enterprises

Sous Chef

Education/Certifications

Academy of Culinary Arts, Mays Landing, New Jersey

Professional Management Development Certification - National Restaurant Association

Jonas, Aloha, Micros, Club Connect, Club Soft, Office, Power Point, IBS

References Available Upon Request



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