Home Health Case Manager
Resume:
Loretta Poole
Burleson, Texas 76028
********@*****.***
Objective
RN BSN with 18 years of experience that includes hospital (med-Surg &PCU), home health, sales, and hospice experience, as well as leadership and quality assurance. Excellent communicator, relationship builder, team player, preceptor, and hard worker. Motivated to grow, learn, and excel in leadership.
Skills & Abilities
Quality assurance/improvement Excellent assessment skills
EMR resource Mentor/Preceptor
Strong leadership skills Problem solver
Excellent communication skills: written and oral Empathy
Counseling – performance improvement
Computer literate/Microsoft Office, Word, Outlook
Experience
Texas Health – Cleburne Hospital April 2021 to Present
Provided care for complex patients, adult to geriatric patients
Encompass Health Home/Hospice 2012 – April 2021
RN case manager/RN Clinical Field Staff Supervisor/Sales
Process electronic workflow, run Team meetings, preceptor, resource
Communicates effectively with staff and sales team
Manage caseload patients
Sales manager worked alongside other home health sales managers to promote home health/home patient growth in ALFs
Huguely Hospital – Jan. 2010 to Oct. 2010 PCU
RN Staff Nurse
Provided care for complex patients
Managing Drips, wounds, medication management
Home Health Case manager, processed EMR, ran Team Meetings, preceptor, resource
Sales manager worked alongside other home health sales managers to promote home health/home patient growth in ALFs
Mission Hospice – July 2008 – Oct. 2012
RN case manager/Assistant Director of Nurses
Case manager of hospice patients
Assisted the DON with hiring/firing, counseling, QA/IP
Texas Health Hospital Cleburne – June. 1999 To July. 2008 – Med-Surg
Provided care for complex patients, from pediatric to geriatric patients
Managing Drips, wounds, medication management
Education
Chamberlain University – BSN Dec. 2020
Hill College – RN July 2008
Hill College – LVN 2002
Grand Canyon University – Currently attending for MSN in leadership - 2024
Communication
Weekly education during team meetings -present
Precepting new hires at all places of employment
Sales presentations -2015
Leadership
Laymen Counselor Volunteer – 2014 to 2018
Small group laypeople’s counseling through a local church, a program called the Journey
Sunday School Teacher – 2015 to 2019 ages ranged from 4 - 10
References
Cori Talmage, RN (Previous Co-worker)
Cortney Brown, RN (Previous direct supervisor)
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